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Everything posted by exile360

  1. That's strange, and you downloaded the latest build posted here?:
  2. Unfortunately it must be uninstalled I believe. There are drivers and other components which may remain active and are shared between the two which is where much of the issue exists between them. In fact, Malwarebytes possibly would not function without being reinstalled after installing the standalone anyway since it uses different versions of some of the same drivers and other files.
  3. Greetings, I'm glad that it automatically integrated your new license. If there is anything else you require assistance with please let us know. Thanks
  4. By the way, I would still request the logs as well. They are very useful for diagnosing issues with the software. If you are not comfortable posting them publicly then you may send them in a private message to LiquidTension directly.
  5. You shouldn't lose your settings if you just uninstall Malwarebytes and reinstall it later. It should leave its settings behind I believe.
  6. Greetings, The Web Protection module in Malwarebytes works through the same WFP APIs as the Windows Firewall itself which means that, at least as I understand it, they are actually both on the *same* level within the network stack. This indicates that perhaps connections are getting through that should not be somewhere up the line if I understand your setup correctly.
  7. Excellent, I'm glad to hear it If there is anything else we might assist you with please let us know. Thanks
  8. That makes sense since the primary function of Ransomware Protection is to monitor disk activity to look for ransomware behavior. They can probably code something to eliminate the issue in the future but my guess is that it will require a change in the code to do so meaning it probably won't be possible until a future release. I would still advise providing the logs requested by LiquidTension above though, as the information they contain may aid the Devs in isolating the issue and getting it fixed.
  9. For Ransomware Protection it probably doesn't matter since Ransomware Protection primarily monitor's an application's on-disk activity to look for ransomware behavior (file creation/deletion/destruction and encryption etc.).
  10. Download blocked by MBG: https://rammichael.com/downloads/7tt_setup.exe
  11. Greetings, It is up to you whether you wish to keep Windows Defender active alongside Malwarebytes or not. They are fully compatible with one another in real-time, so if you do wish to use both just let us know and we can explain how to set it up. With regards to those PUP detections, it sounds like something may be getting detected in your browser that is persisting, likely due to the sync function in the browser itself which will reinstall an item after it has been removed by Malwarebytes. To address this please try following the instructions in this topic to see if that resolves it. If the detections still persist after that then please follow the instructions in this topic then create a new topic in our malware removal area by clicking here and a malware removal specialist will guide you in removing those PUPs for good. I hope this helps and if there is anything else we might assist you with please let us know. Thanks
  12. You're welcome, I just hope the issue is resolved soon. In the meantime if you come up with anything else that eliminates the issue please let us know. Thanks
  13. I see. Yes, such intermittent issues can be impossible to isolate and track down sadly. If you notice any details you think might be relevant please let us know. Thanks
  14. No, Bitlocker shouldn't have anything to do with it, at least as far as I am aware. That said, if you are using the protected folders function in Windows Defender then that could cause issues.
  15. Greetings, Unfortunately there is no edit button due to rampant past abuse by spambots. It is inconvenient but necessary I'm afraid. With regards to the Malwarebytes issue, please try installing Malwarebytes from Safe Mode with Networking to see if that works. If it does not then please do the following so we may try to determine what is causing the issue: Download and run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply Please let us know how it goes. Thanks
  16. You may disable database updates (though we definitely don't recommend it) by accessing settings and selecting the Security tab; it is the first option listed under the Update threat intelligence section.
  17. Today I watched Back to the Future II: https://www.netflix.com/watch/60010111 IMDB: https://www.imdb.com/title/tt0088763/ I love that movie and still enjoy seeing how they imagined the future to be, and to see that they got flat, widescreen, digital televisions that hang on the wall like paintings right, it's quite impressive. Unfortunately the hoverboard didn't work out, and we still don't have our flying cars, but VR has come a long way and the graphics in Valve's latest VR title, Half Life Alyx are far more impressive than that 3D 'Jaws' that Marty got eaten by while walking in front of the future cinema, and while we aren't quite there yet, that Holodeck from Star Trek gets closer every day (a recent video from one of my favorite Youtuber's, AdoredTV commented on this very thing in his most recent video). I also recently watched one of my all-time favorite movies; a movie that I can literally watch over and over again, back to back for days on end without getting bored. I am of course describing the Bill Murray classic, Groundhog Day: https://www.netflix.com/watch/563104
  18. You should definitely install Malwarebytes Browser Guard, assuming the web browser you use is compatible with it (any browsers based on Chromium should support it, as does Mozilla Firefox). Additionally, I highly recommend reviewing our Tips to help protect from infection as there is a lot of good info there on how to stay safe online.
  19. The download for nGlide from Zeus Software is blocked (it's bundled with older Glide games sold through services such as GOG.com). Specifically I triggered the block by clicking the Website button embedded in the UI of their nGlide configurator tool which installed with the GOG version of Descent 3: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 5/2/20 Protection Event Time: 11:55 PM Log File: 462964e0-8cfa-11ea-b71b-000000000000.json -Software Information- Version: Components Version: 1.0.896 Update Package Version: 1.0.23348 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , X:\IronPortable\Iron\chrome.exe, Blocked, -1, -1, 0.0.0 -Website Data- Category: Trojan Domain: www.zeus-software.com IP Address: Port: 80 Type: Outbound File: X:\IronPortable\Iron\chrome.exe (end) http://www.zeus-software.com/downloads/nglide
  20. I used to use Adblock Plus myself for a long time. It's an excellent extension. I only switched to uBlock Origin due to Adblock Plus' new direction of catering to 'acceptable ads' (i.e. sponsored/paid ads that pay Adblock Plus to exclude them unless the user goes into the settings and opts out so that all ads are blocked; something most users would not know to do). Is it malicious? No, of course not; but it is shady. I much prefer Malwarebytes' far more aggressive stance on blocking, but of course you're using them in tandem so you reap the benefits of each just as I do.
  21. Sounds good. In the meantime, you should install the free Malwarebytes Browser Guard extension into your web browser to protect you on the web as it provides much of the protection Web Protection does, just limited to your browser (the most at-risk application on your PC for web based threats by far) and also includes extras such as blocking ads, trackers (to protect your privacy), clickbait site blocking as well as unique behavior based blocking for numerous web threats including tech support scam sites. You can learn more and download it here and it is available for Google Chrome and other Chromium based browsers, including SRWare Iron which is what I personally use, as well as Microsoft Edge Chromium and Mozilla Firefox. It is fully compatible with the Web Protection in Malwarebytes so once the issue has been fixed you may continue using both to enhance the protection of your PC. Once your project is over, if you could perform some additional testing to try and narrow down the cause of the issue that would be most helpful, however we understand if you do not have the time. I am curious about what you said regarding Docker Desktop and I'd like to know if removing and/or disabling that makes any difference. Either way, keep an eye on this area of the forums for any new Malwarebytes releases so that you can stay up to date and get the fix as soon as it is available. Normally new releases are rolled out to users gradually, however you may override this by opening Malwarebytes and accessing settings by clicking the small gear icon in the upper right, then selecting the About tab and clicking the blue Check for updates link found there. If a new version of Malwarebytes is available it will be downloaded and you will be notified and prompted to install it.
  22. Apologies, I thought the issue was exclusive to XP. Do you have fast startup enabled on 10? If so, please try disabling it to see if that helps. Details on doing so may be found here as well as here.
  23. Try disabling the Web attack prevention component to see if that helps. If it doesn't, do the same with the Fraud protection and then the Phishing protection individually to see if disabling any one (or combination of 2 or 3 of them) eliminates the issue. Wherever the conflict may be (assuming it is indeed a conflict with Bitdefender as I suspect), it exists in the Web Protection component which blocks malicious websites in Malwarebytes so it is likely a similar function/component in Bitdefender causing the crash/BSOD when both are active.
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