After my kids downloaded something they thought was a game I've ended up with an infected computer that I just can't seem to get clean. It seems to have attached itself to windows 10 system dll's. I'm not sure which ones. I'm thinking about doing a windows 10 refresh install to clean it up but thought I'd try you guys first.
When I first saw the malware I ran malwarebytes from a copy I had previously installed on my computer which found quite a bit of unwanted things. It had also disabed my internet but I was able to fix that. The virus had entered a dns entry on my network settings. once I set that back to what it was originally I had internet back, mostly. Whenever I try to run something that downloads something ir errors out saying I'm not connected. for instance when I try to update malwarebytes. since that didn't work I tried uninstalling it and installing a fresh copy. it says gets all the way through the wizard then when it tries to start the install I get a setup error that says runtime error (at 110:137): Could not call proc. I get a similar error when I try and run updates with my anti virus. trying to install dropbox, and trying to sync google drive (it won't connect). I think I still have some internet goblins causing havoc.
Along those line, avast still is occasionally giving me a popup that says threat blocked; object c:\Windows\SysWOW64\dnsapi.dll; infection Win32:Patched-AWK [Trj]; Process C:\Users\Default\AppData\Local\Microsoft\Application\winmngr.exe. Also when Itry and do a boot time scan with avast there are several files that avast dll files that it finds that it can't repair.
At this point I'm at a loss. What scan do you want me to send to you first?
