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Bambiblue

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Posts posted by Bambiblue

  1. Hello,

    As instructed in my previous topic I created a new topic regarding the issue im facing.

    after scaning and removing threats scanned by Malwarebytes, i lost internet connectivity. My WiFi is working but I can't access any websited.

    I read the instruction and downloaded FRST, scanned and uploaded the required logs

    please go easy on me as I'm a complete beginner, I might get lost in the process

    Addition.txt

    FRST.txt

  2.  

    8 hours ago, Firefox said:

    Here are you next steps to get help getting the remaining malware off and your internet working once again.

    So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

    It explains the options for free, expert help -->>AND<<-- the suggested, preliminary steps to expedite the process.
    A malware analyst will assist you with looking into your issue.

     

    8 hours ago, Porthos said:

    So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

    It explains the options for free, expert help -->>AND<<-- the suggested, preliminary steps to expedite the process.
    A malware analyst will assist you with looking into your issue.

    Thank you

    ok will do.

    thank you

  3. Hello,

    I'm a new user. Recently I've been having trouble with pop-ups, every now and then a new window in the browser would pop up and upon closing it woul create a new pop up window. this would happen every few other minutes.

    a friend recommended to try and use malwarebytes which I did. while scanning my Internet stopped working, I feared that malwarebytes was causing it. I immediately stopped the scan and uninstalled the software. since then I'm still unable to access the Internet.

    I googled a bit and found similar cases.

    iPlease note that I'm a complete beginner about this stuff.it would be a great help if anybody could help me with my situation

    Thank you.

     

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