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croeux

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  1. I have an HP laptop running Window 10. I was trying to run a Malwarebytes scan when I got a message "unable to load Rootkit driver". I chose to reboot & on restart got into a loop: "Preparing auto repair---Diagnosing your PC---Automatic repair---Your PC did not start correctly." Options: Restart or Advanced Options. I Went to command prompt. Ran Bit Defender Rescue. It found GEN:VARIANT.SYMMI.31976. Told Bit Defender to delete the infection, log out & restart. On restart system went back to same loop. Win 10 won't start. System Restore doesn't work. Downloaded MBAR-1.09.03.1001.exe on a thumb drive & copied it to the laptop in a new folder C:\MBAR. What do I do next? Please give detailed directions. As you can tell, I don't know what I'm doing.
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