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About jprism

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  1. On 16 September 2020, we released Malwarebytes Anti-Ransomware Beta 10 version with Component Update package version 1.1.383. The changelog for this build can be found below: Performance/protective capability: Improved performance and system utilization impact Improved exclusions and false positives management Improved feedback loop and telemetry to quickly address trends in detection or false positives. Stability/issues fixed: Addressed defect where applying component updates freezes the Malwarebytes application
  2. jprism

    VLC update

    @carmor, @Papageno, @RetiredChief We have updated our Anti-Exploit database to correct this FP. kindly check for updates and apply them and detection shouldnt occur anymore for this version of VLC hope this helps -jprism
  3. @Papageno @RetiredChief We have updated our Anti-Exploit database to correct this FP. kindly check for updates and apply them and detection shouldnt occur anymore for this version of VLC hope this helps -jprism
  4. Hi @Fatcap >> So knowing this, is it better for you to activate it? Do you mean if i advise for you to activate data collection? If that was your question, let me start off by saying that its your data and Malwarebytes respects whether you want to share it or not. For me, personally, i do encourage that you enable and send back information. This way, if we have these data in house, future updates to the MB product would have some knowledge about your system, thus minimizing the chance of incompatibility or problems when we deploy updates. but again, its your cal
  5. Hi @Fatcap Yes, the servers you mentioned are ours and it is part of our telemetry collection. What i think you are experiencing is that when we find malware, PUPs and other suspicious EXE files, we sometimes send this back up to our servers and these files are uploaded to the aws server you mentioned. We only collect application/EXE files only for tracking purposes and to improve detections. Below is a snippet of our privacy policy (https://www.malwarebytes.com/privacy/) Malware and PUP Data We collect data about the malware and PUPs that are detected by our products. We
  6. Thanks, Alex. We are planning to upgrade the 7zip version in the next MB3 release that should be out by the first week of February. This fix will be included in the Beta of the next MB3 release, so if anyone wants it sooner, we advise to use the "Beta Application updates" found in the "Settings->Application" tab. hope this helps.
  7. Got it. the scanning connections is when we check with our cloud-powered file reputation service (mostly for whitelisting). the not during scan connections are telemetry information that we collect to aggregate all user scan activities to mostly determine when do people usually do scan, or checks for license validation etc. you can actually turn this off from Settings->Application->Usage and threat Statistics hope this helps -jong
  8. Hi @Fatcap, my bad, i dont think you can save anything with TCPview apart from a text representation of the TCPview UI. Anyway, no need to send anything. just curious, was this your first ever scan with malwarebytes 3? -jong
  9. Hi @Fatcap, if you can save it to a file, zip it and post it here or PM it to me. if its too big (>29MB), let me know so i can arrange for a file share location. -jong
  10. Hi @Fatcap We do connect to certain AWS servers for telemetry and some operational aspects of the products such as making sure that suspected files or processes are not part of our cloud-powered file reputation service. Any chance you can share a packet or network capture? thanks -jong
  11. @JGustave Welcome to Malwarebytes! The current installer package does contain an older def package (v3791), but this did not contain the specific culprit that caused the RAM increase issue (v 3798 ~ v3802). What normally happens is that once MB3 is installed, it immediately checks for the latest def package, downloads and applies it. So in this case, even though an installation starts with an old version, it will jump the latest one, of which, both versions are outside the window of the bad def package. hope this helps -jong
  12. Hi @malfor my apologies for the late reply. i though i already did. Farflt.sys gets removed from the drivers folder when protection is disabled and re-instated when activated. so no need to manage it from there. This is, from my experience, a very rare case. System re-start typically helps, but i hate to make you do that every time. if you can execute the instructions on this page, ill let the team take a look. and post the resulting information here. thanks -jong
  13. Hi @Chamsalot, Welcome to Malwarebytes! We found a bug in the installer of 797 where some customers occasionally have challenges installing properly and we fixed it in 807. Since you were able to install 797 properly, it seems you, like the majority of our customers, did not have this problem. 797 and 807 builds doesn’t have any functionality differences except on the installation. so you should be good to go. Hope this helps and we appreciate your continued support in Malwarebytes products. Regards, jong
  14. Hi @TheRealJames, Unfortunately, we dont have a Mac version for Anti-Exploit and the Windows version was specifically designed to operate and protect from exploitation of Windows applications and features. Even if you will be able to install the Anti-Exploit, it wont help protect your Mac against Mac threats. We do have a Malwarebytes for Mac product, which now has Real-Time Protection, but im curious why you wanted to use Anti-Exploit in your Mac? What problem were you trying to solve? If you can share that, ill make sure our Mac team gets this feedback to factor it in for their
  15. Hi @joshhuggins, the link that @dcollins shared on this post is a valid 1.09 link. What we can possibly do to prevent upgrades is to: (1) download MBAE 1.09 (2) Disconnect from Internet (3) Install MBAE, Turn off Automatic Upgrades (4) re-connect to internet. This should keep your version to 1.09 to perform the tests. Hope this helps -jong
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