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SeniorUser74

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  1. I did all the steps and attempted to do a new scan. It failed. I tried it again and captured the results. The scan did not complete, therefore, I did not get any results. It failed at the Heuristic Analysis step and here is what was on the screen: Objects Scanned: 331,700 Time Elapsed: 41:57 Detected Objects: 0 A pop-up window appeared with the following message: MWB has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you when a solution is available. I clicked on the "Close Program" button and it took me completely out of MWB. I went back in to look at History and Applications. The only information available was that I downloaded the latest version of the Program. Now what?
  2. Thank you for your help! I've followed your instructions (I hope). Attached are the files you requested. I had to do a "Save As" to create the CheckResults.txt, after I ran the mbam-check three times and could not find the file. If I need to do something different, just let me know. Fixlog.txt CheckResults.txt
  3. This computer hangs up when running Malwarebytes when it gets to the last step. I followed your instructions for loading farber and have attached the required reports. Please advise the next plan of attack to restore this computer. Addition.txt FRST.txt
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