[After updating console it shows unlicensed now]

Hi wcutler,

What version of MBMC did you upgrade from?

Can you please provide a screenshot of the error message?

[After updating console it shows unlicensed now]

Hi wcutler,

Please try restarting the 'Malwarebytes Management Service' to restore the license status. If this does not help, select 'Set License' and re-enter your ID and Key for both products to force a check-in to our licensing server.

If you need to recover your license information, please open a support case by emailing corporate-support@malwarebytes.com so we may verify your account and provide that for you.

Kind Regards,

Joshua

 

 

[Malwarebytes does not update its database automatically on a web server]

Hello Manfred,

Please contact our Malwarebytes Business Product Support for further assistance.

We would like to collect some logs to help determine what is going on.

Thank you,

Josh