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Heavenwing

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Everything posted by Heavenwing

  1. Okay, I will use Email to contact support team. Hopefully they help me to solve this issue. Thanks ! Heavenwing
  2. I forgot to add something to tell you. I have Norton Internet Security 2017 to scan and protect my new desktop but didn't reinstall Malwarebytes yet. I wasn't sure if I contact team support to keep same license or change license key to activate Malwarebytes in my new desktop. Heavenwing
  3. Hello Dcollins ! I couldn't uninstall and deactivate Malwarebytes in my old computer that crashed so I think I can't use the same license to activate Malwarebyte in my new desktop but I didn't download Malwarebytes yet so It's time for me to contact support team to change my different and new license to activate it in my new desktop. Am I correct? Can I speak with the support team via chat room for quick solution? Or I email about issues to support team. I did email about it but didn't hear from their reply for a while. Thanks for the quick reply Heavenwing
  4. Hello ! My computer crashed last March 28, 2017. I decided to buy my new computer with Window 10 Pro. I have my licence key for a year Malwarebytes subscription. I need use it to scan and protect my new desktop I own right now. How can I transfer my Malwarebytes 3.0 licenced from my crashed computer to my new computer? I appreciate your advice tell me step to step how I can do that? Heavenwing
  5. I had a same issue with pcpunk's post at this link below. I found this post that helped me to find a quick solution. Have a great day. Heavenwing
  6. I forgot to add after I posted my first topic above. My computer system is Window 10 Professional 64 bit. I would like to hear from your feedback how to fix this issues with step to step. I apprecaite and thank you for solving this. Heavenwing
  7. I have trouble with Malwarebytes Anti-Exploit Premium that doesn't work properly because the error message window appeared saying " Malware Anti-Exploit Protection is not started. The Ant-Exploit process will be terminated " everytime when I turned on and rebooted computer. It's version 1.8.1.1196. How can I fix it? Should uninstall it and reboot computer then reinstall it? Thanks
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