MahS

Hi, Kevin! I refreshed windows in my pc and now it's all right. No more corruption in components hahaha Well... I'm very grateful for all support, help and patience. You've been very kind. Thanks, MahS

The DISM /RestoreHealth /Source:wim Command didn't work. I think it's better try to set the system back to 2016-04-11... it was all right then. How do I use FRST to do it?

Hi, Kevin I did the 'sfc scan' - 3 times- and discovered that there's many component's corruptions in my system. I also did the DISM /RestoreHealth Command and now I'm going to do the DISM /RestoreHealth /Source:wim Command I'm attaching the logs. I also runned malwarebytes and found some things. I'm attaching the logs too. Thank you for your help MahS malwarebytes.txt sfcdetails.txt

No... Didn't work either... I think I'll have to reinstall Windows or something 'cause nothing seems to be working

It didn't work too tried many times

Hi, Kevin! I tried to install again google chrome. This time the download began, I executed the installer, but nothing happened then. I'm sendind the log. Thank you, MahS _Windows_Repair_Log.txt

Kevin, I'm actually trying to install google chrome now on my computer and I am not getting it. It may be related to malware?

Hi, Kevin! Now everything seems to be all right! Malwarebytes is running normally. Thank you so much for all the help and patience. Best regards, MahS

Hello, Kevin I'm attaching the logfile. Appeared several files in the scan I had taken from my computer because it was from na former user. He had installed two cracked software - photoshop and office. I already had uninstalled and deleted all the files related to both of them. Thank you, MahS log.txt

Hi, Kevin! I'm sending the logs... When I was running the second one - fixlist - appeared a blue screen saying that had ocurred na error and that my computer was going to be restarted. But I was there for almost an hour and nothing was happening. So I used the power button Nothing is getting this Xbox malware away and I don't even know what this Xbox thing is hahaha Thank you, Kevin AdwCleaner[C3].txt Fixlog.txt JRT.txt SophosVirusRemovalTool.log

After removing the pirated content, I ran farbar and roguekiller again. I will post the logs here. Thank you, MahS roguekiller3.txt FRST.txt Addition.txt

Hi, Kevin! Good news: now I can access internet again from the computer. I'm attaching the logs from rouguekiller and farbar, but malwarebytes is still not runnin'... :/ Thank you, MahS Addition.txt FRST.txt newroguekillerscan2.txt

Hi, Kevin! Thank you so much for your help! I'm attaching the logs you asked. Rkill.txt roguekillerscan.txt

Hello, My computer is infected by some malware that is blocking my access to internet and also is not allowing malwarebytes and farbar recovery scan tool to run in it. I already used adwcleaner and it is no longer finding anything. I have kaspersky total security in my pc and nothing is showing up in the scans. And also I tried to use malwarebytes chameleon, but this happens: MBAM-Chameleon ver. 3.1.29.0 Press any key to continue Intalling Driver... Protected Path: C:\Users\Mah S\Desktop\Chameleon\Windows\ ... Done! Trying to start Malwarebytes Anti-Malware, please wait... ... Done! Updating MBAM... Response from update: Failed to start the update. Killing known malicious processes, please wait... Mbam-killer Timout set to 1800 seconds. Mbam-killer is scaning - Press C to cancel... 3380: C:\ProgramData\System32\SafeGuard64.dll 206518: HKLM\SOFTWARE\WOW6432NODE\MYCROSOFT\WINDOWS\CURRENTVERSION\RUN|mpck_en_... 207607: HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\XBOX|ImagePath 294436: HKLM\SOFTWARE\WOW6432NODE\MYCROSOFT\INTERNET EXPLORER\SEARCHSCOPES|Defa.. Mbam-killer scan is complete . Mbam-killer is exiting. Trying to start a scan - Please wait... Failed to start the scan Removing protection driver... ...Done! Press any key to continue What can I do to clean my computer?