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  1. Hi Kevin, Everything seems to be working well. Thank you for all your help. Really appreciate it. Thanks, Jamie
  2. Hi Kevin, So sorry. Didn't know what I was thinking. Here is log while I install the SP1
  3. Hi Kevin, Just a quick question. I did the FRST scan and the Adobe. Adobe said that my version is updated. With the Sp1 Pack, will it reformat my computer? Would my files be lost? Here is the FRST Log and Addition.txt: Addition.txt Thanks again!
  4. Hi Kevin, Here are the logs. FRST Addition.txt SALog.txt Thanks again Kevin.
  5. Hi Kevin, I'm now able to turn on the real-time protection, not so sure with other things that might be wrong with my computer. Here are the logs: FRST Log: The AdwCleaner Log: The JRT Log: and The MSRT Log: Thanks again Kevin. I really appreciate all your help. Best, Jamie
  6. Hi Kevin, Here is the log from Malwarebytes. It's now working, I can now turn on the Real-Time Protection. Should I continue with the Farbar Recovery Scan?
  7. Hi Kevin, Thanks for letting me know. I have deleted UTorrent. I installed Rkill and it ran okay but in the middle of the scan, I got a pop-up saying "Terminates malware processes so that you can run your normal security programs. has stopped working" Let me know what to do. Many thanks, Jamie
  8. Hi, I'm using Windows 7 Professional. I was prompted to Turn On the Real-Time Protection for the computer. But when I turn it on, I get this error message, "The specific service does not exist as an installed service. (Error Code: 0x80070424). This is both for Windows Security Essentials and Defender. I hope you can help me. This is my HijackThis log. hijackthis.log
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