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tomcat12357

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  1. Julia and I have finished working on this problem. Please, close the topic. Thank you, Tom
  2. Thank you for looking at the two logs, Rt Ad. I trust your analysis and intuition. I contacted help desk on 4-11-16, as I had gone eight days without a reply, and have been interacting with Julia. I sent her the two logs you have seen plus JRT.txt, fixlog.txt, and the results of AVG removal. If you look at this additional information and still have the same recommendations, I will stop my search for malware on my machine Julia has been very helpful and proficient. I don't want to violate Malwarebytes protocol by having two helpers on my problem. I don't want to step on toes. It semms to me that I should continue to correspond with Julia until she turns me over to you or reaches a conclusion similar to yours. Waiting for your response to all of this. Yours truly, Tom -- tomcat12357.
  3. Hi. The computer, winxp sp3, has been slow and getting slower for maybe 3-4 years. Antivirus programs have found nothing major except for several instances of Trojan horse Agent5.AETS by AVG free about a year ago. Then, AVG would not work and it was removed, Currently I am using free Avast as the main antivirus and MBAM for on demand scans. Panda Cloud Cleaner, Avira PC Cleaner (a cloud cleaner), and MSERT are used at least monthly. Thank you for your help, Tom
  4. Hi. The computer, winxp sp3, has been slow and getting slower for maybe 3-4 years. Antivirus programs have found nothing major except for several instances of something by AVG free about a year ago. Then, AVG would not work and it was removed, Currently I am using free Avast as the main antivirus and MBAM for on demand scans. Panda Cloud Cleaner, Avira PC Cleaner (a cloud cleaner), and MSERT are used at least monthly. I am attaching frst.txt and addition.txt. Thank you for your help, Tom Addition.txt FRST.txt
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