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  1. Right, I understand that. I think there may have been a misunderstanding. I will not be copying Malwarebytes. I interpreted "Also, just wondering how long before you migrate to Windows 10." to mean how long before my Windows 10 PCs will be up and running and ready for Malwarebytes. As each one is ready I will follow the procedure you described above.
  2. Registering licenses - I have an account at Malwarebytes. I wondered why my MBAM wasn't showing there. Thanks for pointing out that I need to register my own software and for pointing to the instructions on how to do so. Deactivating and reactivating - I understand about deactivating and reactivating MBAM when moving it to a new system, but what about deactivating and reactivating MBAM when reinstalling MBAM on the same PC while troubleshooting, after replacing a hard drive, etc.? MBAE - Yes, I am aware that MBAE now comes with MBAM. Thanks for the reminder.
  3. Soon, I hope. I have the first Windows 10 PC which I expect to take the longest time. After that the other two should move more quickly depending on how much life gets in the way.
  4. Hi Maurice, Thanks for the reminder to deactivate my MBAM licenses before I proceed with upgrades to MBAM. By the way, I bought my three MBAM lifetime licenses from Newegg in 2011. These licenses do not show up in My Account online so I would need to deactivate them from within the software. Do I need to deactivate and reactivate MBAM if I am uninstalling and reinstalling the same version of MBAM on the same PC? Or do I only need to deactivate and reactivate when I am moving the license to a new OS or the same OS on a new PC? For example - If I run the Support Tool to remove MBAM v2 from the problem Windows 7 PC that is the subject of this thread and then I reinstall MBAM v2 again on that same problem PC do I need to first deactivate the MBAM license on that PC? Also, I have a separate 3-PC license to run Malwarebytes Anti-Exploit Premium on our three Windows 7 PCs. I assume that when I run the Support Tool on the problem PC it will also remove MBAE on that PC, correct? Will I need to do anything to deactivate and reactivate MBAE or will I just need to reinstall MBAE on the problem PC? And - just to clarify - we do NOT plan to stay on MBAM v2 past end of life for these three Windows 7 PCs. We are preparing to replace each of these PCs with a new Windows 10 PC, one at a time. As we retire each Windows 7 PC we will deal with upgraading MBAM to the current version on the new Windows 10 replacement PC. And I know that when we do this we will no longer need standalone MBAE because now it is included in MBAM. Thanks!
  5. Thanks again, Porthos, for your quick response. Actually, we are not sticking with Windows 7. We have three Windows 7 PCs with lifetime licenses for MBAM that we are in the process of replacing with new Windows 10 PCs. When we have those Windows 10 PCs up and running we will deal with the upgrade transition from MBAM v2. At this point we don't want to complicate the process of moving from Windows 7 to Windows 10 by also adding in an upgrade to MBAM v4 on our current Windows 7 PCs which soon will be removed from service and put into well deserved retirement.. Thanks again for all the help you provide on this forum!
  6. Thanks, Porthos, for your quick response. I suppose 'It wants to install the current Version 4 of Malwarebytes.' is less disturbing than the alternative that some malware has hijacked MBAM, or that something else similarly serious has gone wrong. But I am rather annoyed that MB would, without prior warning nor notification, start throwing up the request to run mbamresearch.exe and the banner about updating to a newer version without providing more details about exactly what the consequences of doing so will be. I would not be surprised if a lot of folks who still are on v2 will unwittingly start the update to v4 without knowing what they are getting themselves into. Short of uninstalling MBAM v2 is there a way to stop this mbamresearch.exe window from popping up and to remove the already downloaded v4 files to prevent accidental installation of v4? Thanks for all the help you provide on this forum!
  7. Sorry if this is in the wrong forum. If it is, please direct me to the correct one. 🙂 We have a Windows 7 Home Premium SP1 64-bit desktop running MBAM and MBAE The database version is 2020.02.10.12. Today on startup (twice) we get an elevated privilege window prompt asking for administrator password and permission to run mbamresearch.exe. And there is a red triangle with an exclamation point on the MBAM icon in the pop up task bar tray. When we open MBAM it opens with a pop up window that says 'A new version of Malwarebytes Anti-Malware is ready to be installed. Install now?'with an OK button and a Later button. And there is a big yellow banner across the top of the main MBAM window that says 'Your program version is out of date' with a button that says 'Install Now' but there are NO details about what will be installed. What is going on here? What is this? This is the first time we are seeing this and it's happening on only one of the three Win 7 PCs that all are set up the same way. Is MB now rolling this out to those of us who have MBAM v2 (or v3) trying to push us into updating our MBAM to v4? Or is it something else? These PCs are all several (7 - 10) years old and about to be replaced with new Windows 10 PCs so we DO NOT want to upgrade them to MBAM v4. Thanks for any thoughts about this.
  8. OK, so after monitoring for a few days it appears that Adobe Reader is triggering the random 'Adobe Reader is now protected' notification window when it is checking for updates.
  9. Thanks for your offer of help with MBAM on Windows 7. I decided to wait to install MBAM 3 on our three Win7 PCs until the early problems settled down. Meanwhile life events got in the way so I decided to put off upgrading to MBAM 3 until I replace our Win7 PCs with Win10 PCs later this year. I have three lifetime licenses to push through the process. Should be interesting. 😊
  10. exile360 - Thanks for responding. Yes, I know I am running a very old version of MBAM, but I have my reasons. I plan to upgrade to the current version soon on a new Win10 PC. Thanks for your concern. I already had checked Adobe Reader for updates. My copy is at version 2019.021.20048. When I 'Check for updates' it responds with 'No updates available.' When I go to the download page it offers version 2019.021.20047. So my copy is more recent than what is offered on the download page. Strange. Thanks for the tip on checking Task Manager when I get the Adobe Reader notifications from MBAE. I will start doing that.
  11. I'm running standalone MBAE on Windows 7 Home Premium 64-bit on three different PCs. About a week ago on two of these PCs the MBAE notification window started to pop up randomly to announce that 'Adobe Reader is now protected' when I have not initiated any activity to open the Acrobat Reader. I don't know if this is happening on the third PC but I am waiting to find out. I have standalone Malwarebytes Anti-Malware Premium and ESET NOD32 (was v12, just updated to v13) running in real-time and with startup scans from both of those with no messages. Thoughts about why MBAE is throwing up those messages about Adobe Reader? Thanks!
  12. Ok. 🙄 I just found the MBAE beta forum so I will close out this thread and start one over in that forum. Sorry for the mix up.
  13. I should add that while I am running MBAE standalone I posted my message here because it appears to be the only forum that directly address MBAE. Please let me know if there is a more appropriate place for my messages. Thanks!
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