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Tim942

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Everything posted by Tim942

  1. logs.zip Malwarebytes Anti-Ransomware.zip
  2. Creating a post, Anti-Ransomware works when it wants to on my PC.
  3. I believe I have found a false positive with an engineering software that we use. The software is Design Flow Solutions made by ABZ Inc.
  4. User originally had no problem with MBARW protection. Now we are unable to start protection anymore.
  5. Good, I can upload the files now. Please let me know if you find anything interesting. logs.zip Malwarebytes Anti-Ransomware.zip
  6. All, I have an odd issue with one user where their computer is locking up and becoming unusable on Wednesday afternoons. The first time it occurred shortly after the user clicked the Windows Update prompt, the second time the user did not, but there are A LOT of bonjour/iTunes errors this time. The two reasons I am suspecting MBARW is that: 1. the user did not have an issue before install (installed 3/4, incidents occurred 3/9 and 3/16) 2. There are MBARW faults right when the issue starts. I enclosed the zipped logs and the two MBARW event logs, but I could not fit the whole zipped MBARW folder (just over 9MB). Notes: This is only happening with one user running Windows 7 SP1. It's oddly specific that this is happening on Wednesdays following our WSUS updates. 3/9/2016 Faulting application name: MBAMService.exe, version: 3.0.0.511, time stamp: 0x56bad6a1 Faulting module name: arwlib.dll, version: 3.0.0.137, time stamp: 0x56bce205 Exception code: 0xc00000fd Fault offset: 0x0000000000055567 Faulting process id: 0xf48 Faulting application start time: 0x01d1788b6a20a3de Faulting application path: C:\Program Files\Malwarebytes\Anti-Ransomware\MBAMService.exe Faulting module path: C:\PROGRAM FILES\MALWAREBYTES\ANTI-RANSOMWARE\arwlib.dll Report Id: 942d65d4-e63f-11e5-b252-a897b00f24fa 3/16/2016 Faulting application name: MBAMService.exe, version: 3.0.0.511, time stamp: 0x56bad6a1 Faulting module name: MBAMService.exe, version: 3.0.0.511, time stamp: 0x56bad6a1 Exception code: 0x40000015 Fault offset: 0x0000000000166546 Faulting process id: 0xf98 Faulting application start time: 0x01d17ed9e2b41b2e Faulting application path: C:\Program Files\Malwarebytes\Anti-Ransomware\MBAMService.exe Faulting module path: C:\Program Files\Malwarebytes\Anti-Ransomware\MBAMService.exe Report Id: a3ad7fc8-ebbe-11e5-99e7-9b990eba29fb logs.zip
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