All,
I have an odd issue with one user where their computer is locking up and becoming unusable on Wednesday afternoons. The first time it occurred shortly after the user clicked the Windows Update prompt, the second time the user did not, but there are A LOT of bonjour/iTunes errors this time. The two reasons I am suspecting MBARW is that:
1. the user did not have an issue before install (installed 3/4, incidents occurred 3/9 and 3/16)
2. There are MBARW faults right when the issue starts.
I enclosed the zipped logs and the two MBARW event logs, but I could not fit the whole zipped MBARW folder (just over 9MB).
Notes: This is only happening with one user running Windows 7 SP1. It's oddly specific that this is happening on Wednesdays following our WSUS updates.
3/9/2016
Faulting application name: MBAMService.exe, version: 3.0.0.511, time stamp: 0x56bad6a1
Faulting module name: arwlib.dll, version: 3.0.0.137, time stamp: 0x56bce205
Exception code: 0xc00000fd
Fault offset: 0x0000000000055567
Faulting process id: 0xf48
Faulting application start time: 0x01d1788b6a20a3de
Faulting application path: C:\Program Files\Malwarebytes\Anti-Ransomware\MBAMService.exe
Faulting module path: C:\PROGRAM FILES\MALWAREBYTES\ANTI-RANSOMWARE\arwlib.dll
Report Id: 942d65d4-e63f-11e5-b252-a897b00f24fa
3/16/2016
Faulting application name: MBAMService.exe, version: 3.0.0.511, time stamp: 0x56bad6a1
Faulting module name: MBAMService.exe, version: 3.0.0.511, time stamp: 0x56bad6a1
Exception code: 0x40000015
Fault offset: 0x0000000000166546
Faulting process id: 0xf98
Faulting application start time: 0x01d17ed9e2b41b2e
Faulting application path: C:\Program Files\Malwarebytes\Anti-Ransomware\MBAMService.exe
Faulting module path: C:\Program Files\Malwarebytes\Anti-Ransomware\MBAMService.exe
Report Id: a3ad7fc8-ebbe-11e5-99e7-9b990eba29fb
logs.zip