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  1. I'm not sure if you meant to post this inside this thread - but you'll get much better help of you post your own topic. My problem was very unlikely to have been caused by facebook and didn't really have anything to do with it either. I'm far from an expert, but have you verified that the website is the official facebook website? If it is - you should try cleaning your browser cache - cookies, temporary internet files, etc. It depends on your browser, but typically those options can be found in "settings" under your browser interface. Some may call it "options". That's about all I can think of, for your issue, but you'll get much better help from actual troubleshooters here on MWB.
  2. I change them, but not as often as I should. Now, I am going around changing them though, just to be safe. Since I reset my router (I only did this last night) I have not had any ads on the web pages that I was seeing them on, which is awesome. Browser performance is much better now, there's almost no delay in loading 1080p video streams, and so far I have not seen any websites blocked by Malwarebytes anywhere I've gone. It was getting bad enough that I couldn't even watch lower resolution streams, depending on the website. Thanks a lot, this was driving me absolutely crazy, since I had never really read much about a malware infection that couldn't be removed by formatting hard drives. Here I was... making dolls and sacrificing animals... I should have just come straight here! So relieved. Oh well, the reformatting I did before seeking help was long overdue anyway. Really, thanks a lot! Hard to put a value on peace of mind..! I will definitely update if any of that changes, of course. Thanks so much! As far as 2FA, if you mean what comes up when I google it, I do use things like phone verification if it's available, but not in a whole lot of places. I could be more secure.. though I have no idea what I did to get this particular... happening.
  3. Heh, sorry, I was making mountains out of molehills. I reset the router to factory settings, I believe it worked as the router rebooted after I held the button in. Things appear to be in order with the router, it's working correctly - my problem before was that I did not properly log out the last time I accessed the router's login page... In any case, I've reset the router, and set up my passwords again.
  4. Okay... I was about to do this, and I decided to try to log in to routerlogin.net once more and review settings before I do the reset... Now... once I enter the admin/password I get a message saying Sorry (xxx.xxx.xx.x) is managing this device. (the x's are an IP address) I logged into it just a day ago. Should I proceed with the reset? Sorry for all the questions, I'm just not sure what's going on anymore. Maybe my cousin's computer needs to be turned off? I assume that resetting the router will reset permissions like this and I should be able to access, just like factory settings? I'm not the only computer on the network, but my cousin hasn't really done anything with the router lately so I'm not sure why this would have changed unless his PC was offline the last time.
  5. Surely, it's a Netgear WNR1000 Wireless Router. Looks like there's no problems logging in to routerlogin.
  6. I am connected through a router - and yeah I'm sure I can reset it... though I've never done so I can find a tutorial - is there anything I should be particularly careful of when I reset my router...? I just don't want to be stranded, with a problem I can't solve due to no internet, and I'm a TOTAL novice when it comes to routers, networking, and all. I can log in to the router, change settings, etc, but I guess resetting it is completely unknown territory to me... I don't need a walkthrough on how to do it as it looks pretty straightforward.... I just hope it's not something I can screw up really bad and cause damage I can't fix. I will attempt to reset it after work today and then I will post a reply to this... well, hopefully...
  7. I keep praying that these tools find ...something... but, no dice yet I'm afraid. Here ya go, a log for you! Run as administrator, Nod32 protection disabled. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Malwarebytes Version: 8.0.4 (03.14.2016) Operating System: Windows 10 Home x64 Ran by Gage (Administrator) on Thu 03/17/2016 at 17:21:49.04 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ File System: 0 Registry: 0 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on Thu 03/17/2016 at 17:22:50.81 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ note: today I've been seeing malwarebytes blocking "ventureads.com" in addition to the original website it's always blocking [adnetworkperformance.com] (...seeing even more sites blocked freaks me out, feels like the only way I can get away from this virus is to destroy my hardware [and abandon my current identity... lol...] ...well... I certainly hope it doesn't have to come to that... heh... this just has me baffled, I guess...)
  8. I apologize for the delay, I was under the impression that if it detected nothing I should just uninstall it. So I re-ran the scan last night while I was sleeping, and I will paste the contents of the log below. Really, thanks for your patience man, whether it's misinterpretation or lack of attention I'm paying... thanks for sticking with me, haha, because this will make me insane in the near future. Here you are: I hope this is of some help. ESETSmartInstaller@High as downloader log: all ok # product=EOS # version=8 # OnlineScannerApp.exe= # EOSSerial=a239fef4fda948429a4f5d401b6706c4 # end=init # utc_time=2016-03-16 03:28:26 # local_time=2016-03-15 09:28:26 (-0700, Mountain Daylight Time) # country="United States" # osver=6.2.9200 NT Update Init Update Download Update Finalize Updated modules version: 28599 # product=EOS # version=8 # OnlineScannerApp.exe= # EOSSerial=a239fef4fda948429a4f5d401b6706c4 # end=updated # utc_time=2016-03-16 03:31:56 # local_time=2016-03-15 09:31:56 (-0700, Mountain Daylight Time) # country="United States" # osver=6.2.9200 NT # product=EOS # version=8 # OnlineScannerApp.exe= # OnlineScanner.ocx= # api_version=3.1.1 # EOSSerial=a239fef4fda948429a4f5d401b6706c4 # engine=28599 # end=finished # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2016-03-16 05:16:39 # local_time=2016-03-15 11:16:39 (-0700, Mountain Daylight Time) # country="United States" # lang=1033 # osver=6.2.9200 NT # compatibility_mode_1='' # compatibility_mode=5893 16776574 100 94 454338 10994342 0 0 # compatibility_mode_1='ESET NOD32 Antivirus 9.0' # compatibility_mode=8233 16777213 100 100 0 1837721 0 0 # scanned=391642 # found=0 # cleaned=0 # scan_time=6282
  9. Alright, I temporarily disabled ESET Nod32's protection and installed and scanned with the ESET online security tool, though it found 0 threats unfortunately... Maybe some of this information is relevant... since I forgot to mention in the original post... The url that keeps being blocked by malwarebytes when these ads show, is adnetworkperformance.com, outbound, from chrome.exe (on previous installation, it was the same with firefox, I just have not bothered to reinstall it since I reformatted.
  10. Ah.. yes, I believe I deleted 4 "trusted zone" entries in there, for things like Yahoo!, and such on a previous troubleshooting attempt... though it didn't accomplish anything. Heh, was that bad?
  11. Okay, I just unchecked all the sync options in google chrome's sign in / sync settings. Sorry about the files, I think I was getting frustrated with all this and got careless and forgot to attach the logs Here you are. Addition.txt FRST.txt
  12. Hi, I recently decided to reinstall Windows because I tried Malwarebytes Premium in response to ads I was seeing or hearing on websites that didn't have them before, as well as some banners saying things along the lines of update flash player, which I never clicked. I tried using scanners, and my anti-virus, Nod32 didn't find anything. These ads and blocked website notifications do not happen on all websites though, but an example of a website I AM seeing this on is bleepingcomputer and toms hardware... which is obviously strange. I previously thought the problem was an extension in google Chrome and Firefox, and it was syncing and recalling that, but after reinstalling windows again, and thinking I had the problem fixed by removing extensions and using the browser's refresh/reset features before the reformat, this same website is being blocked again and I have hardly visited any other websites. I didn't install anything Java or Flash related yet, anything I have was auto-updated through windows over the day. I don't know if it matters here, but I also use Nod32 anti-virus. Please see the attached FRST and Addition logs, and thank you for your help, this is beyond frustrating... I'm actually pretty worried, because though it's not currently affecting performance, but before the last reinstall it was when I was trying to use streaming websites like Crunchyroll. I will hold off on doing any further re-installations or messing with it until someone has a chance to review them... honestly I'm getting tired of trying to fix this anyway, but I just can't leave something on my system that could potentially steal my credit card number, and things like that. My computer is like my baby, haha.... well, please let me know if I forgot to do something I was supposed to.
  13. I'm just posting an update as I believe the problem has been solved. A user mentioned to me that my browsers could be syncing and automatically installing old extensions and such. I decided to uninstall all extensions in the 3 big browsers, and then followed their instructions to "reset" or "refresh" the browsers (which returns everything to the basic default). Afterwards I deleted all partitions on this drive (to be safe, as I failed to delete the system reserved partition the first time anyway), and reinstalled Windows. So far this infection has not come back and I have not seen Malwarebytes or Nod32 block any websites... so maybe it's taken care of? I feel like the Java Developers Kit that was installed (it was from the Oracle java website) has something to do with what was happening. As I understand it, the JDK has been used to exploit people's systems for a long time now, so maybe I shouldn't be surprised. In fact of the very few extensions I had installed, that was the only one that seems likely. This is by far the most persistent adware I've encountered, with the biggest impact to my systems performance. I have a more or less top-of-the-line PC that I built, that adware can affect it's performance that much is ridiculous, but I wouldn't want to do anything on an infected PC even if it didn't. Thank you for the suggestion that lead me in the right direction! I've been playing computer doctor for days and getting pretty tired of it, so... thanks a lot! Now I can go back to loving computers again.
  14. Apologies, I can't figure out how to edit my post. I believe I put this in the wrong forum, I thought I was under the general Malwarebytes Anti-Malware help forum. Can somebody please move this to the appropriate forum? sorry about that...
  15. Hi there, my first time posting on your forums here, but I've been a fan of Malwarebytes for as long as I can remember. Great tool, it's helped me so much over the years. (and so far I really like what I see in regards to the Premium, I will most likely purchase it, especially now with this problem...) So here it is. On my previous windows installation (Windows 7) I got some really nasty malware that was loading ads from a bunch of different places, but most notably "adnetworkperformance.com". I downloaded Malwarebytes Premium, to see if it could fix the problem, but no dice. I tried running Malwarebytes Anti-rootkit and junkware tools, as well as Nod32, Spybot, Hitman Pro, and clean installing my browser. (I use Firefox and Chrome both, and both are affected by this malware) So I decided to finally upgrade (a fresh install, I did not actually click "upgrade") to Windows 10... as I was at my wits end and nothing worked. So here I am, a formatted hard drive - I install Malwarebytes Anti-Malware Premium, and shortly after installing Java (from Java.com / Oracle). Same with adobe flash player. There is zero chance that I clicked a fake on either of these, yet somehow one of the first things Malwarebytes starts blocking is adnetworkperformance.com! Maybe I'm mistaken, but this shouldn't be possible... this was not an upgrade, the hard drive was completely wiped... so my question - Would Malwarebytes be blocking adnetworkperformance.com on multiple websites if it my hard drive WAS NOT infected by malware? I'm not visiting fishy websites - the fishiest ones by far are facebook and cnet, which I've used for as long as the internet was a thing for me. It's fairly frequent when visiting a webpage that adnetworkperformance is blocked, and it depends on the web page... I never see the ads, at least not yet, because they're being blocked by malwarebytes / my browser, but infections from things like this tend to get worse. I'm at my wits end... can anyone possibly clarify whether or not there's a chance that I'm actually not infected by malware on a clean install? Where can I even start with a problem like this? I've searched google and tried every single solution I found except for manually modifying my registry. I considered myself to be pretty adept at using computers, until now... I have never had a virus / malware like this - how can it still be affecting me after a format? Any suggestions would be immensely valuable to me...
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