AlexSmith

Thanks!! Also, Topic Starter had been replaced by a built-in Author badge that appears in the upper right of a post right next to the Post Options Menu and Post ID (post ID only on some themes due to testing)

@dantehg just posting a quick follow up that you should have a completed follow up from support now. Again, sorry for the delay.

Yes, our Staff SSO plugin was completely replaced.

@dantehg I apologize for the extreme delay. This is not normal. I have reached out to support to get your ticket escalated.

@Lollie I will inform @LiquidTension about your uploaded files. Thanks for getting those for us. We do apologize for the delay and will work on this as soon as possible.

IPS is continuing to work on the random but rather consistent 500 errors. They feel they have identified the issue and are working on getting it resolved.

Thanks for the feedback Paul!! I will see what we can do here, but our hands might be tied since this sounds like an issue with a 3rd party extension to me. As an alternative though, we will be releasing improved theme options like Dark Mode and Dark/Night Mode OLED. We are doing internal and limited public testing on those now.

@Hardhead the menu issue should now be resolved. Sorry for the delay on getting to this bug.

This is a theme color bug that will be resolved shortly. The current default Malwarebytes 4.5 theme has the hamburger menu to rendering in white on a white background, making it essentially invisible. You can actually click on where it is supposed to be and it will actually function. The other themes do not have this issue, so when you log in you are switched to the theme you last used which doesn't have this issue. Thank you for the kind words!! Glad to help!!

It is for sure a bit of an unexpected move initially, but once you see its truly a Comment/Post Options Menu, it makes more sense and aligns with modern UI/UX standards.

We are still seeing this come up randomly for logged in users. Guests seem to be unaffected by it. IPS has been informed. This functionality was provided with a 3rd party plugin which is currently disabled until we feel the Forums are stable.

IPS has helped resolve some additional issues: All log in issues for users and Malwarebytes staff have been resolved The underlying attachment issue has been fixed. Attachments are currently re-caching and may not be accessible right away.

We are not 100% sure yet and will ask IPS for a post-mortem on this.

We are experiencing issues with all logins at this time. If you attempt to log out or log back in, it is likely to fail.

@Porthos looking in to that now

After upgrading to IPS Community Suite 4.5.3, we identified some changes, enhancements, and issues community members should be aware of. Changes and Enhancements Post Options Menu was added to Edit, Share, etc. a post. It appears as "..." in the upper right corner of a post Edit has moved to the Post Options Menu (...) Share had moved to the Post Options Menu (...) Author badge will display near the Post Options Menu in follow-up posts from the original topic author/starter. This built-in feature replaces the Topic Starter Plugin New themes based on IPS Default for Light Mode (Default), Dark Mode, and Night Mode is currently in beta testing Post ID will appear near the Post Options Menu on Beta themes - this replaces the Post Count Plugin Mark as Resolved option appears on the bottom of a post and can be used only by the original poster, Moderator, or Admin in the following areas: Windows Support, Mac Support, Android Support, Privacy Support, BG Support, False Positive (all subforums too), and Techbench (all subforums too) Sign-On Anonymously moved to profile settings (Account Settings > Security and Privacy > Privacy), but not available for SSO-Only accounts Known Issues We are aware of multiple technical issues occurring on our forums after IPS upgraded us to IPS Community Suite 4.5.3. We are working with IPS to resolve these issues. Known Issues Theme colors, logos, and fonts may be incorrect, inconsistent, or missing Post Number does not display on posts for some themes Auto-Reply to Topics from Malwarebytes bot does not occur Resolved Issues Attempting to post, reply, or private message may result in Error 500 depending on the contents of the post/reply/message Some posts contain no content and produce the following error: "There are no posts to show Error code: 2F173/L" Posts appear as a negative number in sidebar widgets Unable to post or reply due to the Editor not loading Attempting to log in to the Forums results in the error: "Something went wrong. Please try again. Error code: 2S119/1" Accessing areas of the Forums may be slow or unresponsive after logging in Error 500 and Error 504 may display while browsing the Forums after logging in Attachments are not accessible after uploading - recaching of files still in progress, but the underlying issue has been fixed. Uploading Attachments may timeout or fail Users may be unable to log in Malwarebytes Staff unable to log in "Back To Top" button missing Edit button is missing - This moved to the "..." Post Options Menu Favicon is missing Forums not adjusting width properly leaving too much white space

Thanks. I also cannot download the attachments. Need to troubleshoot this a bit and report back to IPS.

Which thread? Both links are directly to an attachment. Looking in to this to see if its a permissions issue I can adjust.

The white space issue should now be fixed. We have enabled the Fluid Width feature on all themes by default. The overall look/feel of the "Malwarebytes Dark 4.5" is not ideal. We will do our best to clean this up as time allows but we may try using a built-in theme capability to produce an in-box Night or Dark Mode. Our previously under test "TEST 2 - Night Mode" theme has been disabled and replaced with a new "Night Mode" option for members in the test group. Check it out and let us know your thoughts.

@Porthos agreed. We can fix themes rather easily in this release, but I am working through some other stuff first. @exile360 we identified that the sidebar is a new feature of IPS 4.5.x called the Topic Summary Sidebar. It appears for topics that a more than 3 pages deep to help with learning more about a long topic.

I was able to recreate this issue - it occurs when using the Night Test Theme. Please use one of the other themes for the time being.

Thanks for posting that here. I'm not sure how much control we have over that now since that change appears across all themes at the moment. For now, you can still see the Group Name with the color underneath your avatar.

Thanks for the feedback so far!! We are ironing out some issues on our end of things still, but glad to hear it's looking good. Please post about any issues you encounter.

@airwavvv I apologize for the delay you have encountered with our support team and the lapse in protection the delay has led to. Please check the email I sent you which should help you update your payment info.

@jimbaker1 thanks for the follow up and I was more than happy to help. The info you provided further confirms that this is a block happening by Bell Canada. It is not uncommon for ISPs to block access to their mail servers from VPN based IP addresses.