vermilion

it's a miracle, my database updated. so sorry for all the posts. this was all a new experience for me. mods lock this thread if necessary.

Success! CheckResults.txt

i don't know much about vpn's and i should mention that i tried to set up a vpn using comodo firewall around the time when i first noticed i couldn't update my databases. maybe i messed something up there. it's probably all my fault, haha. sorry if i'm wasting anyone's time xD

i was able to download mbam-check-2.3.2.0.exe using Microsoft edge. currently stuck at 20%; i'll have the final .txt file up shortly hopefully lol

i am located in the usa, great lakes region, eastern time zone. i could not reach the address to download the diagnostic log. i couldn't download mbam-check-2.3.2.0.exe as the address is currently unreachable

yes i have windows 10, but i upgraded long before this update issue surfaced. i'm not sure where to get the checkresults.txt from. will post it as soon as i find it. i use comodo firewall, windows firewall, and ccleaner. i do not own an antivirus, i use mbam for that. the firewall is a bit over-protective lol. Addition.txt FRST.txt

thanks for the speedy reply. as much as i'd like to download the tools necessary to create logs i can't at the moment as the part of the website is unreachable to me. the other link was blocked by my firewall for security closure lol. i'm satisfied with your reply, it's good to know that there is in fact stuff going on and worka being done by the staff. i love the program, been using for as long as i can remember. i trust that the problem will be resolved soon. no worries i have backup

heres a screenshot of the message my broswer gives me upon clicking the download link

why won't your download page load malwarebytes? it seems like the whole network has been down. the program has been saying "no updates available" for the past week or two. naturally i tried to uninstall and re-download the program but when i go to your download page, it says "webpage not available" with a reload button. i don't think my computer is to blame considering a whole section of your website has been inaccessible for days now. why am I having this problem? is it doing this for anyone else? my database version is stuck at v2015.09.22.05 with no updates available