Hi all,
I am attempting to cleanup my mother's pc after a nasty run in with My Fast PC. She signed up for the "service" after clicking on a pop-up. I have managed to uninstall the tools they installed but there are a few lingering items that make me uncomfortable. There are two processes in Startup that concern me... Managed Workplace from AVG (not recognised by my mother) and an item called "vital". I have managed to disable those processes but cannot seem to delete them. I have run MB, MB Rootkit remover, MB Junk remover (that got rid of a lot!), Hitman and AdwCleaner as well as AVG (currently installed AV). I have run all from safe mode... Now I am stuck. Any assistance would be greatly appreciated.
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FRST.txt