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cgh

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Everything posted by cgh

  1. Hi, One of our computers has a threat detected named Broken.OpenCommand from yesterday evening. Does anyone have any information about this?
  2. Would disabling Fast Boot from within the BIOS resolve this issue?
  3. Hi, We have noticed that a few new PCs we have rolled out doesn't show as online on the Malwarebytes Managed Console. I noticed that on these PCs, MEEClientService isn't starting up when I look in Services.msc. When I click "Start", then they show up as "online" in the MBAM console. When I reboot the new PCs, the service isn't running anymore until I manually start them again. I have tried reinstalling the Malwarebytes client on the new PCs but it doesn't fix the issue. These new PCs are Windows 10 Pro 1809. Is there a fix for this?
  4. Just tried your suggestion above and it's still in quarantine. I made sure to run the Command Prompt as Administrator. Is it possible that the program that the file is associated with still needs to be installed on the PC before it can be restored? It appears that the WBT file is part of WebEx and that program is removed from the PC.
  5. It didn't state that it was marked to delete on reboot. I rebooted it and it's still quarantined.
  6. I tried to restore from the Management console and from the client but it wouldn't restore. It's still in the quarantine folder.
  7. There are other .wbt files on the PC that haven't been quarantined. Do you want me to send them?
  8. We have a computer that has a quarantined .wbt file labeled as a Trojan.Dropper.Gen. Would anyone happen to have more info on this? I attached a screenshot from the MBAM console.
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