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cchilderhose

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Posts posted by cchilderhose

  1. Have been doing some troubleshooting with my network connectivity and have narrowed it down to something in 4.4 that is causing my network to drop and not allow website access.  Soon as 4.4 is removed and 4.3.3 installed again things work.  Yes I am on the Windows Insider DEV track so will stay on 4.3.3 until this is addressed by Microsoft or MBAM team.  Not sure what is new in this version that kills browsing.

  2. 51 minutes ago, tetonbob said:

    @cchilderhose- could you please detail this for us a bit more?
    What utility are you using to see this? TaskManager? How do you have it configured? Could you share a screenshot, please?
    Does the spike release completely and then return, or is it cumulative?
    Does this spike seem to occur once per minute, approximately?
    Did you ever notice this behavior in Win10 20H2? Or just in the 21H1 build?

    I am using Task Manager just to watch processes and it seems to stay up at the top most times. -- What screenshot do you want?  Task Manager?

    It is cumulative.  It will move up and down the task list but always using CPU cycles.

    The spike is at least once per minute if not more.  Hard to say for sure.

    Did not notice this in 20H2 from what I can recall.  Just seems to be in the 21H1 build.  I do have another laptop that is on the Insider DEV Channel (21354) and it does not seem to happen there at all.

    I am thinking about doing a clean install using the support utility to see if that improves things.

  3. With the latest beta 4.3.0.98/1.0.1251 there seems to be a memory/cpu problem with the mbamtray.exe process.  It will consume CPU many times and stay up near the top of the process list.  Not sure if a bug in this release of the software but needs fixing.

    Windows 10 21H1 - 19043.906

  4. 16 hours ago, Soozy said:

    Windows 10 got build 20236 today and it broke Internet connection on 2 PC's.

    Rolled back to 20231 and it was fine. Upgraded to 20236 again and was broken,

    but this time gave me a tcpip.sys GSOD error. Searched for fixes and 1 of them was

    Antivirus. Opened Malwarebytes and turned off Protections and Internet came back.

    I narrowed it down to Web Protection only has to be off.

    So if MBAM is removed does internet work?  I had issues and rolled back to 20231 for now but might try removing MBAM and see.

  5. 2 hours ago, AdvancedSetup said:

    Okay, I don't see any "smoking gun" reason beyond possibly your Symantec antivirus causing such a huge lag on system resources as some type of conflict with Malwarebytes

    Can we do a few things here.

    1. Right click over the Malwarebytes tray icon and one by one disable ALL protection.
    2. Restart the computer and ensure that all the protection modules in Malwarebytes are still disabled.
    3. Assuming the system is now functional and no obvious slow downs please post back and let us know if that is true or not
    4. If item 3 is correct, then right click over the Malwarebytes tray icon and enable just Malware Protection. Leave the other 3 off.
    5. Run the computer and see if there are any issues. Reboot the computer and see if any issues again with just that Malwarebytes protection module on.

    Post back your results and we'll go from there.

    Thanks

     

    The information below is just general questions or things to jog your own memory. I do not believe any of them are part of the issue or cause of reduced system performance here beyond normal. I'd probably look at removing items from startup not needed but that would be for general performance improvement not due to current issue you're reporting.

     

    I don't believe this is an error specific to Symantec / Norton but searching on Google shows it to come up for them as well as ESET and others often.

    Application errors:
    ==================
    Error: (03/24/2020 09:15:37 AM) (Source: SecurityCenter) (EventID: 16) (User: )
    Description: Error while updating  status to SECURITY_PRODUCT_STATE_ON.

     

    Have you taken a work computer home?

    System errors:
    =============
    Error: (03/24/2020 09:02:55 AM) (Source: Microsoft-Windows-GroupPolicy) (EventID: 1129) (User: NT AUTHORITY)
    Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has successfully processed. If you do not see a success message for several hours, then contact your administrator.


     

    As I'm sure you're aware (based on your credentials posted) any crash may be benign but it's also possible to cause unexpected issues to the system or other programs

    Error: (03/24/2020 07:33:13 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
    Description: The Intel(R) PROSet/Wireless Zero Configuration Service service terminated with the following error:
    %%2147770990

     

    What is the program used for?
    (Altair Technologies Ltd. -> Altair Technologies Ltd.) [File not signed] C:\Program Files (x86)\EvLog 3.0\EvLog3Service.exe

    https://altairusa.com/img-expands-capabilities-with-acquisition-of-altair-technologies/

     


    Is this still up to date and valid backup software on your system? You also have Veeam Backup running

    (Commvault Systems, Inc. -> CommVault) C:\Program Files\CommVault\Simpana\Base\cvd.exe
    (Commvault Systems, Inc. -> CommVault) C:\Program Files\CommVault\Simpana\Base\EvMgrC.exe
    (Commvault Systems, Inc. -> CommVault) C:\Program Files\CommVault\Simpana\Base\Laptop2Taskbaricon.exe

    Commvault is set to drop the Simpana name from its backup software product. In December 2015 it will simply become Commvault Software and will add a host of new features.


     

    I don't think you're going to find too many computer support experts that agree this software should be used, but up to you.
    (Koshy John -> KoshyJohn.com) C:\Users\chris.childerhose.THINKON\AppData\Roaming\KoshyJohn.com\MemClean\MemClean.exe

     

    Why do you have this running if your work mandates you use Symantec AV?   
    Task: {271CE074-EDCA-4D5D-9B11-5F03E26320F8} - System32\Tasks\Reason Antivirus UI => C:\Program [Argument = Files\Reason\Reason Antivirus\ReasonAV.exe MMO]

     

    This is part of your System Mechanic and should be removed
    Task: {A1C622E7-A37D-44FB-8045-8FB05EB5B9CA} - System32\Tasks\Phoenix360 => C:\Program Files (x86)\Phoenix360\phoenix360.exe


    CCleaner
    https://www.howtogeek.com/361112/heres-what-you-should-use-instead-of-ccleaner/
    https://helpdeskgeek.com/free-tools-review/why-you-shouldnt-download-ccleaner-for-windows-anymore/

     

     

    Most of the stuff you noted at the bottom I have cleaned up.  The Commvault is an Agent backup for my laptop at work and yes I also have Veeam Agent installed as I manage the product so use it for testing, etc.

    Yes I do have my computer at home from the office and that is probably why the GPO messages show.  I will see about addressing that.

    I will test the options you have noted and will say this - without MB installed the system is fast as well as when MB 4.0.4 is installed it is the same.  So there is something in 4.1 that could now be a conflict with SEP and I will try to narrow it down as noted.

    Report back in a while.

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