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About GNM

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  1. Correct. That's what I meant. It's automatic. Say, while I have your attention, check this phone number out for me, will you? Don't call it, just tell me what you think that it is. When I input it to Google, a whole bunch of Malwarebytes websites come up. 800 520-2796. Thanks.
  2. Ha, No worries. I let my wife do it and she never was able to complete the call. I understand that they don't have a phone number now. We will let the expiration date come up in January and try to complete the update process then, Malwarebytes is difficult to contact. I am able to sign in here, but the support area to get where you get a support ticket rejects my ID and password. Thanks for your concern. GNM
  3. Solved: I contacted Malwarebytes on the phone number found on Google and managed to get my subscription updated. I was never able to sign in to get a support ticket number even using my email and password but I got it fixed anyway. Thanks.
  4. Sorry, the problem won't permit me to produce a support ticket. It tells me to fill out a form but there is no form. LOL. I can't even log in again on other areas of Malwarebytes. Apparently it's too difficult or I'm not skillful enough to navigate Malwarebytes support. The chat is even shut off. I guess that I will just let the existing program expire and that will be that.
  5. I don't know how to get a support ticket. Show me where and I'll do it and give it to you. It seems that it's difficult to renew Malwarebytes, but I'm game. GNM
  6. I have the same problem. I am due to update on 1-12-18 and have been unable to do so. There is apparently no way to get throuugh to Malwarebytes staff to get it fixed. I wonder how t renew this program? GNM I get this message when asked to Confirm my renewal. "File not found The page that you requested cannot be found on this server. This might have the following reasons: The link you are using is not valid anymore or wrong. You have not entered the URL correctly. The page does not exist anymore. If you have gotten to this page over a certain URL, please inform the owner over the page that offered this link so that he can update his page."
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