Hi @atariguy,
Do you happen to have MEMORY.DMP from a BSOD?
It's typically located in %SystemRoot% if you have the OS setting enabled.
If not enabled, here is how to enable it.
Configure your system for Complete Memory Dump:
Open File Explorer (click the folder icon in the left part of the taskbar).
Right-click This PC and select Properties from the menu.
In the left part of the System window, click Advanced system settings.
In the System Properties window, go to the Advanced tab. In the Startup and Recovery section, click Settings.
In the Startup and Recovery window, select Complete or Kernel memory dump from the drop-down list.
Uncheck Automatically restart
Click OK and OK your way out of the dialog box. Allow the computer to restart.
After this is enabled, please reproduce the BSOD again, and send us the MEMORY.DMP file itself to here https://wetransfer.com/ and give us the link?
The memory dump will give us more details of the root cause.
Many thanks for this.
Nobu@malwarebytes