You are being rude to these people. You are receiving free help and you act like a spoiled child. Grow up. You are using a free product, on a free forum, and not paying attention. When frustrated tell them you need a break and will get back. Life is too short. I have only been into PC's for 2 years and have learned a lot and been helped tremendously by a number of forums mostly by reading and just asking for a detailed answer to someones question. Yes i am very old and starting life over. I know more than most young people who have been on computers for 15 years and know nothing, except go to a shop, or buy a new one.