Decrypterfixer
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Everything posted by Decrypterfixer
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Anti-Ransomware Beta Your license failed to activate
Decrypterfixer replied to swiftyste1's topic in Anti-Ransomware Beta
This is caused by not being able to reach our servers. Please consider temporarily disabling any 3rd party security applications (AVs, FireWalls, etc.), installing MBARW again, and then enabling them again after. You can also try to do this in SafeMode with Networking. -
We are aware of this defect and are trying to figure out the cause. Any logs or information will help. Thanks!
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Anti Ransom and eset smart security hang super slowdown
Decrypterfixer replied to ibm650's topic in Anti-Ransomware Beta
Ibm, could you please uninstall MBARW completely and reinstall it from the latest link in the forums? This will try and number of things for me and ensure you are on the latest version. -
Anti-Ransomware Beta autostarts with "protection disabled"
Decrypterfixer replied to elig99's topic in Anti-Ransomware Beta
This should fixed next update as it is a known defect. Thanks! -
Anti-Ransomware Beta behind a proxy
Decrypterfixer replied to nightman's topic in Anti-Ransomware Beta
Hello nightman, The beta well not have such a feature, but I will bring this up to the appropriate areas to hopefully get an answer for after the beta on if this will be possible. -
OfficeClickToRun.exe again (updater I think) FP
Decrypterfixer replied to paulderdash's topic in Anti-Ransomware Beta
Thanks for the feedback. If you have the FP and restart can you then Unquarantine the file and exclude it? Either way we will be looking into this. -
Anti Ransom and eset smart security hang super slowdown
Decrypterfixer replied to ibm650's topic in Anti-Ransomware Beta
Thanks ibm, we will look into this ASAP and see what's going on. -
Hello! please follow the steps in this post: and post the results here. thanks!
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Thanks for the feedback Chin!
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- Starting Protction
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Cannot save Word files - Office 2010
Decrypterfixer replied to LesinFstone's topic in Anti-Ransomware Beta
Thanks Lesin! We will be looking into the defect ASAP! -
Thanks for the feedback! We will look into this ASAP. Could you please zip up the exe that is causing the FP and upload it in a separate zip? Thanks!
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Anti Ransom and eset smart security hang super slowdown
Decrypterfixer replied to ibm650's topic in Anti-Ransomware Beta
So to be sure, you are still experiencing the system hangs or no? -
We are aware of this FP and are working hard to include a fix for it. For a temporary fix please disable MBARW while updating office and enable again after. Thanks for the feedback!
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Thanks for the feedback. We are aware of this defect and are currently working on it. Could you please uninstall MBARW and remove the folder in %Programdata%/Malwarebytes/Malwarebytes Anti-Ransomware, and see if this fixes the issue for now?
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Anti-Ransomware Beta autostarts with "protection disabled"
Decrypterfixer replied to elig99's topic in Anti-Ransomware Beta
MBARW should remember the last protection state and start with that state. We are looking into the issue of the application not remembering the state. Thanks! -
Kodi is a grey area application, and thus we cannot do a lot from our end. Please add the EXE to the exclusions on MBARW to prevent future FPs if you wish to use kodi and MBARW
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mwbarw task bar icon needs to show change in status
Decrypterfixer replied to mathit's topic in Anti-Ransomware Beta
Mathit, because MBARW will be joined into MBAM at the end of the BETA, there would be no reason to implement this feature into the beta. And when its joined into MBAM you will have the features you know and love along with the functionality of MBARW ruled in -
Also, you you please do a full reboot on your machine and see if the file can then be recovered? As for the False Positives, thanks for the logs, it will help us take care of this.
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Please follow these instructions: https://forums.malwarebytes.org/index.php?/topic/177810-how-to-report-a-false-positive/ and post back with the logs. Thanks for your feedback
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Thank for your feedback jmg. We are currently looking into this defect and will update shortly.
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The whitelist is on the gui named exclusions.
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Hello, My apologize for the delay in response, sometimes these posts get buried and it becomes difficult to answer. This is a known defect and we are aware of it and working on fixing it. Please know that this will be fixed before the rolling of the functions of arw into mbam for sure, and most likely sooner. We will keep users updated, but you can also find the things we address each release in the main stickied thread in this beta forum. Thanks!
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MBARW has blocked Locky from day one of its release. I have also even tested with the dropper from OP and a coworker of mine also did. The only concern is that right now it does get 2-3 files before it stopped, but this is expected with some ransomware in this beta, and we already have a plan of action for these cases. Another thing that may confuse people and make them think they still got infected is that the ransomware note is left on the machine or opened. This is nothing, and ur files are still protected and safe, we simply have not added a clean up for those ransom files yet, but will in the future. Thanks for the feedback!
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Thanks! ill take a look at these logs and see if it really did detect anything, and if so, what.