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Posts posted by Doctor9fan
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If you purchased a new license as opposed to renewing for another 2 years then you should’ve received a new key. The current license may be the one which is showing as expiring in 30 days, if this is the case then entering the new key on the last day will activate the 2 year license.
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I’ve noticed this if I check for updates within a few minutes of updating. If this is what’s happening to the OP then this may be intentional.
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Once the trial ends you’ll not automatically be protected should you visit those sites again, the Trojan will not be blocked.
If you regularly visit these sites then premium protection is a must. -
+1 from me - the latest Beta appears to not only fixed the ransomware problem but has fixed severbal other problems which may have been due to the ‘resolving host’ issue.
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I keep this off which allows Defender to be my main AV software. If you enable it then Malwarebytes is the default & Defender is disabled.
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I've noticed when copy & pasting the details into the boxes that it will add a space at the end of the information, make sure that isn't happening in your case.
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I think the general consensus is that MB isn’t an anti virus software as such so never appears to do well when compared to other AV software.
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Are you going to my.malwarebytes.com & signing in with the same details with which you purchased the license?
If you use this you can deactivate your device & reinstall on a new one/or the same one with ease. -
If you’re copy & pasting make sure there’s no space at the beginning or end of the password.
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👍🏻 Thanks.
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I had previously reported that the Mind Snares: Alice's Journey game from Big Fish was giving a false positive & this was confirmed & corrected. I've just run a scan with 7.3 & the game is back being listed as a problem.
I've included the log for the scan.
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I gave up on using Norton in favour of Defender with MBAM, not had any problems so far. In fact laptop is faster.
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I’ve seen the same pop up. I’m surprised to see an ad within paid software. ?
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8 hours ago, Elisabeth said:
Hi,
Yes, it's a false possitive. It will be fixed in the next version.
Thank you!
Thanks for the confirmation Elisabeth.
Best wishes,
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Added the log.
This is the link to the .zip of the game:
http://www.mediafire.com/file/0cj8pfogd390x3f/Mind Snares - Alice's Journey.zip -
It appears to detect the entire game’s folder rather than a specific file but I will .zip this along with the log & post it here.
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Games are downloaded from the official Big Fish game website, Norton & Defender have scanned (not at the same time) say PC is clean.
I’ve been reading on that website & it seems the game itself is causing the error.
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Have you set MB to ‘not register with with Windows action centre’ (or words to that effect)?
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Have you selected to download Beta versions? If so then it might be genuine.
If not the usually there’s notification on this site for new versions also MB download seems to show the newest version was released in May.
I’d be suspicious until an official confirmation. -
I did a repair install of Windows but it didn’t change anything.
If I exit Malwarebytes all is fine with the Any wish hotel game. I’m wondering if there’s some conflict with MB & Windows Defender.
My next ‘trial’ will be to reinstall Norton, if that doesn’t give the same error then the problem is with Defender imo. -
I can confirm it isn’t MB.
This morning I disabled RP & I still received the error message.
I then disabled WD ransomeware protection & still had this message.
Tonight I’ll run sfc & dism. -
10 hours ago, tetonbob said:
Hi Virginia. Can you tell us exactly which games you're seeing the issue with please?
Is it always the same game, or is it random?
It looks like you say it can happen during an attempt to launch a game, install a game, or upgrade a game, is that correct?
I've been trying to reproduce this with several of the free games on the Big Fish platform, but I've not seen any issue.
If this is something you can reproduce even somewhat reliably, I'd like to request some additional diagnostic info. Please let me know.
It’s random, all my games are paid/premium & the problem happens after playing for over an hour, I can download three games, two will install while the third gives the error, the next time the games install fine.
I recently had to restore from a system image so had the opportunity to download & install the same three games which went fine.
It can happen upon installing a game - it reaches 99% then the error appears or after over an hour of gameplay.
It is so random that I cannot reproduce it. It doesn’t happen when I launch any game & the same game can be fine when playing again.It appears to be happening with the the newer games, although the one which failed to install was Dreamscapes: Nightmare’s heir which I don’t think is one of the new ones. When/if it happens again I’ll note the game title.
Spoofed Emails, how do you detect them?
in Malwarebytes for Windows Support Forum
Posted
I usually hover the cursor over any links within the email, with spam usually the text doesn’t match the url which is shown- text shows Malwarebytes.com but when hovered over the url it shows balwaremytes.con.