jerryandtabatha

I checked for updates and there is only 1 available right now. Its a Synaptics update. I click to install but it doesnt, just goes right back to saying 1 update found. As for the window 8 forum where do I find it at?

Hey. I dont have any blank Cd's. SO I am unable to do the boot scans. I did however (before your reply) run a SFC command it could not repair the errors, I then attempt the Dism /Online /Cleanup-Image /RestoreHealth and I get error 0x80240021 DISM Failed. No operation was performed. When doing the Diskpart command I get alot of partitions...is this typical? Partition 1 recovery Partition 2 system Partition 3 reserve Partition 4 primary Partition 5 recovery Partition 6 primary I'm trying to upload the CBS and dism logs. but the cbs wont upload file is too bigdism.log....

Hi and thank you for your reply. Ok, I downloaded the BSODInspector and when it opened i got this: Error ParsingC:\Windows\Microsoft.NET\Framework64\v2.0.5.727\config\machine.configParser returned error 0xC00CE556. However it seemed it still did the scan and here is the .ZIP file MONICAS_LAPTOP_12_31_2015_2_36_47_PM.zip

Hello, Can someone help me please? Running a Windows 8.1. System and got a BSOD. After a few restarts i finally got through but I wasnt able to do a refresh or a restore. (all this started after taking my computer to a repair store to replace keyboard form spilling water on it). It is running slow now ... I ran Avira, Malwarebytes, CCleaner, SpybotS&D, and only found one entry from Spybot. After removing it it did seem to run faster but at time things take a while ..for instance when i rightcick an Icon it took a while before the menu came up. Here is the hijacthis log: Logfile of Trend Micro HijackThis v2.0.5Scan saved at 5:17:14 PM, on 12/29/2015Platform: Unknown Windows (WinNT 6.02.1008)MSIE: Internet Explorer v11.0 (11.00.9600.18123) Boot mode: Normal Running processes:C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exeC:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exeC:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exeC:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exeC:\Program Files (x86)\Avira\Launcher\Avira.Systray.exeC:\Program Files (x86)\Avira\Antivirus\avgnt.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Users\Monica\Downloads\HijackThis.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT13/1R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htmR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exeO2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dllO4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"O4 - HKLM\..\Run: [HPMessageService] C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exeO4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRunO4 - HKLM\..\Run: [Avira SystrayStartTrigger] C:\Program Files (x86)\Avira\Launcher\Avira.SystrayStartTrigger.exeO4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\Antivirus\avgnt.exe" /minO4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITORO4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exeO9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dllO9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dllO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dllO23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.EXEO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exeO23 - Service: Avira Mail Protection (AntiVirMailService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Antivirus\avmailc7.exeO23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Antivirus\sched.exeO23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Antivirus\avguard.exeO23 - Service: Avira Web Protection (AntiVirWebService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Antivirus\avwebg7.exeO23 - Service: Avira Service Host (Avira.ServiceHost) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Launcher\Avira.ServiceHost.exeO23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exeO23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exeO23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: MBAMService - Malwarebytes - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exeO23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exeO23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exeO23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) --End of file - 8166 bytes