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Luuad

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Everything posted by Luuad

  1. Actually, I have found a very huge update to solving this problem. It seems that I can access the internet on the programs if I run the programs in administrator mode. I now have access to the internet. If you could tell me what I could do make it so that I can access the internet even when the program is not run in administrator mode.
  2. Ok so when I looked at the list of options for the system restore, I did not see the ones you listed above. I only saw 3 options: 12/9/2015 3:00 AM ; 12/9/2015 12:42 AM ; and 12/7/2015 6:29 PM even after checking show more restore points. Since the internet problems were still present at the date 12/9/2015, I did a system restore to the point 12/7/2015 6:29 PM. This resulted in some new errors in the FSS.text log when running FSS. I have attached the FSS, FRST. and Addition text files to this post. Before when connected to the internet, the connection would go through all the way without any errors. Now when I connect to the wifi, there is a small yellow triangle with an exclamation mark in it. I also found out now that when I run firefox browser as an administrator it does not crash but it still does not successfully connect to any websites. Also after the system restore, the google chrome browser does not launch when running chrome.exe. Internet explorer also does not connect to any websites. Addition.txt FRST.txt FSS.txt
  3. I was unable to install chrome. I downloaded the installer program for chrome on a different computer and transferred the program on a usb drive to the affected computer but it needed internet access to install it unfortunately. I would also like to note that the internet connectivity issues do not just lie in the browsers as a I found recently. I am also unable to access online leaderboards when playing a videogame that can be played offline but will always automatically try to access the game servers to save highscores.
  4. Ok I followed the steps you told me to do. Both services dhcp client and dns client are on automatic. I entered all those commands into command prompt and rebooted. I am still having issues with using my internet browsers. Firefox is crashing right as it is opened and chrome displays dns probe finished nxdomain.
  5. Thank you Kevin. I have added the Fixlog.txt. After using FRST fix I still could not use any browsers. I used FSS after that and attached the FSS.txt to the post. I have also attached the result log for Minitoolbox. It wasn't named Result.txt though. It was named MTB.txt. FSS.txt MTB.txt Fixlog.txt
  6. After removing the shopperz malware using these instructions https://blog.malwarebytes.org/intelligence/2015/09/shopperz-alters-dnsapi-dll/ . I was able to remove the malware but as a result I can no longer connect to any websites using any browsers such as Chrome, Firefox, or IE. On chrome, the error listed is DNS_PROBE_NXDOMAIN. I can successfully connect to the wifi but the internet browsers do not work. When launching firefox, it immediately crashes. I have attached frst.txt and addition.txt. Addition.txt FRST.txt
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