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OwenS

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  1. Regarding web exclusion reminders, it could be possible to have a checkbox to actively disable the reminders for people like you who are confident of what is in web exclusions. Probably I'm a normal user and I seem to be getting on OK in the last week without anything in Web exclusions. I use remote desktop between my two desktops which are on different networks and my laptop which I take around to different places. I don't have problems so I guess that these IP addresses are not on Malwarebytes list of blocked sites.
  2. Recently I discovered suspect IP addresses in Web Exclusions field under Settings. I did not put them there knowingly. I have sought advice on this. I have deleted the IP addresses and run MBAM and AV software and do not think I have any infection. My concern however is that the green smiley face and message ... Your system is fully protected ... is inconsistent with the presence of rogue IP addresses in Web Exclusions. I am not a computer expert but have sufficient interest to discover these exclusions and join and post to a forum. I suspect that many (the majority?) of users would be happy to see the smiley face and never for a moment think to check Web Exclusions. Maybe a lot would not even know what an IP address is ... it's true ! Would it be possible to have a regular notification feature in MBAM to alert people to IPs or domains in their Web Exclusions that they might check and delete those that should not be there. OwenS
  3. Thanks again for your advice. I will post my suggestion for the notification feature at the place you suggest. OwenS
  4. PS ...from OwenS I am studying the available assistance link for infected computers. Wow this is complicated. But I'm not convinced it applies to me now as I don't think my computers are infected. Malwarebytes has not detected anything nor my other virus software. I'm really more concerned about whether I was compromised in the past ... ie what the implications are of having had these IP addresses in Web Exclusions. OwenS
  5. Thanks for your response. I am sorry for this confusion. I decided it would be nice to participate in the forum, as I might learn a lot. I have e-mailed to close the ticket. It appears that I am getting answers to my question as to how the IP addresses could have appeared in Web Exclusions. However I would appreciate if anyone could comment on the risks ... ie my final paragraph in original post. Malwarebytes was recommended to me by people at work. This gives me confidence. But when you go to the Dashboard there is this green smiley emoticon with ... Your system is fully protected ... But now I am worried that all along, in fact it was not protected because if these rogue IP addresses. OK it may be my fault for not checking better the Web Exclusions, but I think I am like most people, I generally use the default options and hope that the software will do the job. Would it be possible for Malwarebytes to periodically send automatic warnings to people alerting them to the presence of things in Web Exclusions field. If I had got such alerts I would have known what to do ie check the IP addresses and delete them. OwenS
  6. I discovered about 2-4 IP addresses in Web Exclusions on each of my two desktops and laptop. I think they had been there for a long time because honestly I did not check this settings earlier. IP addresses were from Nigeria, India, Moldova, Netherlands. I removed them immediately. I contacted support who said they are there by user action on purpose or by accident. I have looked at forum and surfed.Others have had this problem. My impression is that nobody know for sure how this happens. One poster suggest it might be an inadvertent response clicking on the Malwarebytes popups notifying a block. I saw also Escatel mentioned by others which came up with me. There is no signs that my systems have been taken over or passwords changed. I check Web Exclusions now several times a day over last week and no new IP addresses have appeared. My virus software (Norton on my main desktop) and Malwarebytes is not picking up anything. I am not an expert and am a bit worried. It would be nice to know how this could have happened, because certainly I did not add these IP addresses myself deliberately ! My main concern though is whether the websites of the IP addresses in question could have been accessing my computers and spying or adding code. Am I correct that Malwarebytes itself would have picked up any malicious code from these sites when a threat scan is carried out. Also would the appearance of an IP address in my Web Exclusions allow it to bypass firewalls or evade detection by my other virus software. I would be grateful for any feedback. Thanks. OwenS
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