VValiente29
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Posts posted by VValiente29
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Good morning. When I attempt to install Malwarebytes on my computer I am receiving runtime error 97:137 and it will not install. I have installed FRST and completed the first two steps that I have seen in similar posts. I have uploaded them here. Any help would be greatly appreciated!!!!! Thank you!!!Addition.txtFRST.txtSearch.txt
Setup Runtime Error (97:137) Malwarebytes Will Not Install
in Resolved Malware Removal Logs
Posted
# Updated 14/11/2015 by Xplode
# Database : 2015-11-13.1 [Local]
# Operating system : Windows 10 Home (x64)
# Username : Vanessa - IDEA-PC
# Running from : C:\Users\Vanessa\Downloads\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum
[-] Service Deleted : cherimoya
[-] Service Deleted : comyninu
[-] Service Deleted : hyverumu
[-] Service Deleted : potosevy
[-] Service Deleted : wsafd_1_10_0_19
[-] Service Deleted : wwfd_vw_1_10_0_24
[-] Folder Deleted : C:\Program Files (x86)\globalUpdate
[-] Folder Deleted : C:\Program Files (x86)\predm
[-] Folder Deleted : C:\Program Files (x86)\Windows Discount
[-] Folder Deleted : C:\Program Files (x86)\Windows NT\Accessories\RuntimeManager
[-] Folder Deleted : C:\Program Files (x86)\SystemPreserve
[-] Folder Deleted : C:\Program Files (x86)\SpaceSondPro
[-] Folder Deleted : C:\Program Files (x86)\39B97E78-1439174006-E211-A309-2089849501C7
[-] Folder Deleted : C:\Program Files (x86)\SpaceSondPro_v53.2512
[-] Folder Deleted : C:\Program Files\Common Files\Goobzo
[-] Folder Deleted : C:\ProgramData\SearchModule
[-] Folder Deleted : C:\ProgramData\Windows Discount
[-] Folder Deleted : C:\ProgramData\FlashBeat
[-] Folder Deleted : C:\ProgramData\28341ff220e0446c9fff27c4493d622e
[-] Folder Deleted : C:\ProgramData\d1a9f62e00007c5d
[-] Folder Deleted : C:\ProgramData\{016aaf46-a15a-b249-016a-aaf46a15bd1a}
[-] Folder Deleted : C:\Users\Vanessa\AppData\Local\globalUpdate
[-] Folder Deleted : C:\Users\Vanessa\AppData\Local\SmartWeb
[-] Folder Deleted : C:\Users\Vanessa\AppData\Local\BrowserAir
[-] Folder Deleted : C:\Users\Vanessa\AppData\Local\39B97E78-1439159648-E211-A309-2089849501C7
[-] Folder Deleted : C:\Users\Vanessa\AppData\LocalLow\{D2020D47-707D-4E26-B4D9-739C4F4C2E9A}
[-] Folder Deleted : C:\Users\Vanessa\AppData\Roaming\AnyProtectEx
[-] Folder Deleted : C:\Users\Vanessa\AppData\Roaming\Nosibay
[-] Folder Deleted : C:\Users\Vanessa\AppData\Roaming\Store
[-] Folder Deleted : C:\Users\Vanessa\AppData\Roaming\WTools
[-] Folder Deleted : C:\Users\Vanessa\AppData\Roaming\ortmp
[-] File Deleted : C:\Users\Vanessa\AppData\Roaming\Bubble Dock.installation.log
[-] File Deleted : C:\Users\Vanessa\AppData\Roaming\Selection Tools.installation.log
[-] File Deleted : C:\Users\Vanessa\AppData\Roaming\WindApp.boostrap.log
[-] File Deleted : C:\Users\Vanessa\AppData\Roaming\WindApp.installation.log
[-] File Deleted : C:\WINDOWS\Reimage.ini
[-] File Deleted : C:\WINDOWS\SysNative\drivers\bsdriver.sys
[-] File Deleted : C:\WINDOWS\SysNative\drivers\cherimoya.sys
[-] File Deleted : C:\WINDOWS\SysNative\drivers\wsafd_1_10_0_19.sys
[-] File Deleted : C:\WINDOWS\SysNative\drivers\wwfd_vw_1_10_0_24.sys
[-] File Restored : C:\WINDOWS\SysWOW64\dnsapi.dll
***** [ Scheduled tasks ] *****
[-] Task Deleted : APSnotifierPP2
[-] Task Deleted : APSnotifierPP3
[-] Task Deleted : Inst_Rep
[-] Task Deleted : LaunchApp
[-] Task Deleted : SmartWeb Upgrade Trigger Task
[-] Task Deleted : WordSurfer Auto Updater 1.10.0.19 Pending Update
[-] Task Deleted : WordSurfer Auto Updater 1.10.0.19 Core
[-] Task Deleted : WordSurfer Auto Updater 1.10.0.19 Core
[-] Task Deleted : WordSurfer Auto Updater 1.10.0.19 Pending Update
[-] Task Deleted : WordWizard Auto Updater 1.10.0.24 Core
[-] Task Deleted : WordWizard Auto Updater 1.10.0.24 Pending Update
[-] Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [selection Tools]
[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\REI_AxControl.DLL
[-] Key Deleted : HKLM\SOFTWARE\Classes\REI_AxControl.ReiEngine.1
[-] Key Deleted : HKLM\SOFTWARE\Classes\REI_AxControl.ReiEngine
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{37AC0F3B-749F-3B22-811B-5A019EED2E85}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{4392A6CC-7940-310E-8E16-799A8D93A438}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{66DF7821-ED6D-3534-893C-0E89E74B0F91}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{755CAFCC-F016-3B06-8F22-945EAA3AD10D}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{76552F88-640C-314D-82B6-0D8A740907F7}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{05660A04-00F1-3A04-AB3B-BC1074B84D67}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{903F9872-E87F-3B74-83B0-DBE10073B29D}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{9558EEB4-CDA6-3778-B53B-98076F0A1E90}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{B25AA9BA-FD52-3E5E-BFE3-9B106779DA6E}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{C852CF9F-37DC-35AC-926A-7E6CFFF7C501}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{C9777796-4378-3C90-B52D-7238FFFC2A5C}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{DB1BC8B2-FDBF-30E7-BE1C-AFF9160059E6}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{F3D5729C-7DEB-3850-A026-D0E323ECFEF5}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{FEC70973-CB8B-351C-8047-CAE1274CE249}
[-] Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [gmsd_us_005010086]
[-] Key Deleted : HKLM\SOFTWARE\2e623319-9b78-47c2-0baf-0a0e30394a17
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}{ce0aaa3b}
[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{425F4ABF-B8E4-402D-9E49-06E494EB8DBF}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7D8DAE88-BC05-4578-8C29-E541FFBA5757}
[!] Key Not Deleted : HKLM\SOFTWARE\Classes\CLSID\{7D8DAE88-BC05-4578-8C29-E541FFBA5757}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A9582D7B-F24A-441D-9D26-450D58F3CD17}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EE0D8859-2ED4-4B0D-9812-16865B9AFD65}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0C5D6189-6C86-4168-8007-57B45C0628CE}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{21DB77CE-91D8-4B60-A763-2EDC1345DE08}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{14EF423E-3EE8-44AE-9337-07AC3F27B744}
[!] Key Not Deleted : HKLM\SOFTWARE\Classes\TypeLib\{14EF423E-3EE8-44AE-9337-07AC3F27B744}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6795B261-AD43-432E-895A-BE12AF5EF32F}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}
[-] Key Deleted : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{10ECCE17-29B5-4880-A8F5-EAD298611484}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{10921475-03CE-4E04-90CE-E2E7EF20C814}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A9582D7B-F24A-441D-9D26-450D58F3CD17}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EE0D8859-2ED4-4B0D-9812-16865B9AFD65}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0C5D6189-6C86-4168-8007-57B45C0628CE}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{21DB77CE-91D8-4B60-A763-2EDC1345DE08}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{10921475-03CE-4E04-90CE-E2E7EF20C814}
[-] Key Deleted : HKCU\Software\AnyProtect
[-] Key Deleted : HKCU\Software\GlobalUpdate
[-] Key Deleted : HKCU\Software\Nosibay
[-] Key Deleted : HKCU\Software\Optimizer Pro
[-] Key Deleted : HKCU\Software\Store
[-] Key Deleted : HKCU\Software\Reimage
[-] Key Deleted : HKCU\Software\Define Ext
[-] Key Deleted : HKCU\Software\WTools
[-] Key Deleted : HKCU\Software\YorkNewCin
[-] Key Deleted : HKCU\Software\HighDefAction
[-] Key Deleted : HKCU\Software\ArenaHD
[-] Key Deleted : HKCU\Software\PRODUCTSETUP
[-] Key Deleted : HKCU\Software\{3BDFD1D7-7A9B-4D29-80B3-D00E66E62885}
[-] Key Deleted : HKCU\Software\DAILYPCCLEAN
[-] Key Deleted : HKCU\Software\{A3F71B6F-58C1-46D7-88CA-533D38EE022C}
[-] Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
[-] Key Deleted : HKCU\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
[-] Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
[-] Key Deleted : HKCU\Software\AppDataLow\Software\Safer-Surf
[-] Key Deleted : HKLM\SOFTWARE\AppDataLow\SOFTWARE\Crossrider
[-] Key Deleted : HKLM\SOFTWARE\AppDataLow\SOFTWARE\_CrossriderRegNamePlaceHolder_
[-] Key Deleted : HKLM\SOFTWARE\{1146AC44-2F03-4431-B4FD-889BC837521F}
[-] Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
[-] Key Deleted : HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C}
[-] Key Deleted : HKLM\SOFTWARE\CompeteInc
[-] Key Deleted : HKLM\SOFTWARE\GlobalUpdate
[-] Key Deleted : HKLM\SOFTWARE\Tutorials
[-] Key Deleted : HKLM\SOFTWARE\Define Ext
[-] Key Deleted : HKLM\SOFTWARE\{12A61307-94CD-4F8E-94BC-918E511FAA81}
[-] Key Deleted : HKLM\SOFTWARE\YorkNewCin
[-] Key Deleted : HKLM\SOFTWARE\HighDefAction
[-] Key Deleted : HKLM\SOFTWARE\ArenaHD
[-] Key Deleted : HKLM\SOFTWARE\BrowserAir
[-] Key Deleted : HKLM\SOFTWARE\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VOPackage
[-] Key Deleted : [x64] HKLM\SOFTWARE\Reimage
[-] Key Deleted : [x64] HKLM\SOFTWARE\YorkNewCin
[-] Key Deleted : [x64] HKLM\SOFTWARE\HighDefAction
[-] Key Deleted : [x64] HKLM\SOFTWARE\ArenaHD
[-] Key Deleted : HKU\.DEFAULT\Software\{A3F71B6F-58C1-46D7-88CA-533D38EE022C}
[-] Key Deleted : HKU\.DEFAULT\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
[-] Key Deleted : HKU\.DEFAULT\Software\AppDataLow\Software\Compete
[-] Key Deleted : HKU\.DEFAULT\Software\AppDataLow\Software\_CrossriderRegNamePlaceHolder_
[-] Key Deleted : HKU\.DEFAULT\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\windows_ie_ac_001\Software\Installer
[-] Key Deleted : HKU\.DEFAULT\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\windows_ie_ac_001\Software\_CrossriderRegNamePlaceHolder_
[-] Key Deleted : HKU\S-1-5-19\Software\{A3F71B6F-58C1-46D7-88CA-533D38EE022C}
[-] Key Deleted : HKU\S-1-5-20\Software\{A3F71B6F-58C1-46D7-88CA-533D38EE022C}
[-] Key Deleted : HKU\S-1-5-21-477513962-2425435852-3020962666-1001_Classes\Software\{A3F71B6F-58C1-46D7-88CA-533D38EE022C}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GLOBALUPDATE.EXE
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{51194548-856E-48E9-B5CF-E871B7867994}
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{7F4EFF06-7032-458e-AE16-1C1D8255C28A}
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\shoppingate.info
*************************
:: Winsock settings cleared