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oceanviews

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Posts posted by oceanviews

  1. Unfortunately, I do not see those apps installed. These programs/apps cannot be deleted.

    Here is a screenshot of the trojan info:

     

    Surprised I can't simply attach an image to this post. Looks like I have to upload somewhere else, then [rovide a URL.

     

    https://drive.google.com/file/d/0Bxl9Rf6SDGmad01EOHRSNDlDVlE/view?usp=sharing

     

     

    Hi Oceanviews,
     
    Sorry for the confusion, someone else posted a question in your thread.
     
    Check your app installs the Gedma app might be called SmsReg or Device Management and have icons like one of these two I've attached. 
     
    Next: Disable – Can be done via Android Settings -> Apps -> bad app -> Force stop/disable
            This will prevent the app and any associated services from running.
     
    Regards,
     
    -Armando

     

  2. Hi Armando,

     

    Thank you for replying. I have no idea which app it is. :o(

     

    Perhaps I can find someone to do the advanced options that you suggested.

     

    I don't think it came with the problem as I had the phablet for about 9 months before the issue came up.  I have gotten rid on all but a handful of trusted apps (Angry Birds, etc.)

     

    Antivirus 360 does warn me when a new app was installed and I can delete. But there is no way to stop them from being installed. Very frustrating.

     

    Patrice

  3. Hi, I have a trojan on my phablet that automatically installs apps. I delete the apps, but still have problems. Security 360 and Malwarebytes found the trojan:


     


    Android/Trojan.gedma.rp


     


    However, neither can remove it. When I run Malwarebytes, I go through these steps:


     


    Delete


    Do you want to delete? 


    OK


    Device Management - Do you want to uninstall app?


    OK


    UNINSTALL UNSUCCESSFUL


     


    How do I get this off of my tablet?


     


    Thanks.


     

  4. Hi, I have a trojan on my phablet that automatically installs apps. I delete the apps, but still have problems. Security 360 and Malwarebytes found the trojan:

     

    Android/Trojan.gedma.rp

     

    However, neither can remove it. When I run Malwarebytes, I go through these steps:

     

    Delete

    Do you want to delete? 

    OK

    Device Management - Do you want to uninstall app?

    OK

    UNINSTALL UNSUCCESSFUL

     

    How do I get this off of my tablet?

     

    Thanks.

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