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jpshortstuff

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About jpshortstuff

  • Birthday 11/20/1989

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    England

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  1. Hi Kaspersky found infections in this folder: C:\System Volume Information\_restore This is your system restore. When ComboFix uninstalls, it automatically clears you system restore and sets a new, clean, restore point. That is why you didn't see any actions being taken. Any other questions? Thanks.
  2. If you need malware removal assistance but can't run MBAM, post a HijackThis log in this forum: http://www.malwarebytes.org/forums/index.php?showforum=7 and an expert will assist you in the removal.
  3. Xubuntu is a Linux Distribution - an alternative to Windows. Any programs designed specifically to work on Windows (Like MalwareBytes') will not run on this Operating System. If you want to get rid of it, you will have to format the hard-drive and install Windows yourself. Hope that helps (or at least provides some information).
  4. Hi Aleax Log looks good Click Start >> Run, and then type ComboFix /u and hit enter. You can now delete any other tools I had you download and use, unless you wish to keep them. Re-enable TeaTimer: Open SpybotClick on Tools in bottom left hand corner. Click on Resident. Check Resident "TeaTimer" box. Click on Allow change ONLY to popup box with: Entry: SpybotSD Teatimer Click on Mode, select Default mode Close Spybot Now that your system appears to be clean, theres just a few steps I'd like you to take to prevent any future infections. Keeping your Windows up-to-date is crucial to your computer's security. Please go to the Windows Update Site (using Internet Explorer) and download and install all critical updates on a regular basis. Make sure you update your Anti-Virus software regularly, new viruses are being developed all the time. Some more programs that it would be useful to have [OPTIONAL but RECOMMENDED]: SpywareBlaster is another real-time scanner that prevents most spyware from even being installed. Freely available: Download SpywareBlaster Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program. Also, please read this great article by Tony Klein: So How Did I Get Infected In First Place Glad we could be of assistance. Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved. Stay Clean! jpshortstuff
  5. Hi SadDad Log looks good Click Start >> Run, and then type ComboFix /u and hit enter. You can now delete any other tools I had you download and use, unless you wish to keep them. Re-enable TeaTimer: Open SpybotClick on Tools in bottom left hand corner. Click on Resident. Check Resident "TeaTimer" box. Click on Allow change ONLY to popup box with: Entry: SpybotSD Teatimer Click on Mode, select Default mode Close Spybot Now that your system appears to be clean, theres just a few steps I'd like you to take to prevent any future infections. Keeping your Windows up-to-date is crucial to your computer's security. Please go to the Windows Update Site (using Internet Explorer) and download and install all critical updates on a regular basis. Make sure you update your Anti-Virus software regularly, new viruses are being developed all the time. Some more programs that it would be useful to have [OPTIONAL but RECOMMENDED]: SpywareBlaster is another real-time scanner that prevents most spyware from even being installed. Freely available: Download SpywareBlaster Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program. Also, please read this great article by Tony Klein: So How Did I Get Infected In First Place Glad we could be of assistance. Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved. Stay Clean! jpshortstuff
  6. Hi Please use the "Add Reply" button rather than the "Reply" button. Did you have Symantec/Norton at one point and then get rid of it? If you did, you can do this to get rid of the leftovers: Norton Removal Tool Download the Norton Removal Tool and save it to your Desktop. Close and applications and browsers that you may have open. Double-click the Norton Removal Tool on your Desktop. Follow the on-screen instructions, and reboot if and when necessary. Open HijackThis. Hit Do A System Scan Only. Place a check next to the following items (if present): O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file) Close all browsers and windows except for HijackThis and click Fix Checked. We need to make sure all hidden files are showing so please: Click Start. Open My Computer. Select the Tools menu and click Folder Options. Select the View Tab. Under the Hidden files and folders heading select Show hidden files and folders. Uncheck the Hide protected operating system files (recommended) option. Click Yes to confirm. Click OK. Please find and delete this file: c:\winnt\system32\fonugile.exe Your Java Runtime Environment is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update. Updating Java: Download the latest version of Java Runtime Environment (JRE) 6 Update 10. Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 10, The Java SE Runtime Environment (JRE) allows end-users to run Java applications". Click the "Download" button to the right. Check the box that says: "Accept License Agreement". The page will refresh. Click on the link to download Windows Offline Installation, Multi-language and save it to your desktop. Close any programs you may have running - especially any web browsers. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed. Then from your desktop double-click on jre-6u10-windowsi586.exe to install the newest version. Please go to Kaspersky website and perform an online antivirus scan. Read through the requirements and privacy statement and click on Accept button. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run. When the downloads have finished, click on Settings. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs Archives Mail databases [*]Click on My Computer under Scan. [*]Once the scan is complete, it will display the results. Click on View Scan Report. [*]You will see a list of infected items there. Click on Save Report As.... [*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. [*]Please post this log in your next reply. Also, please give a detailed description of how your computer is running and behaving at the moment, listing any remaining problems. Please post a new HijackThis log as well. Thanks.
  7. Hi You can probably clean the contents of Trend Micro's Quarantine area. Looking good, please just post one last HijackThis log and then we'll see if we can wrap this up. Thanks.
  8. Hi Not quite. Basically, if you get into a situation whereby you cannot boot into Windows (be it a malware infection or by other cause), the recovery console allows you to access a command prompt interface whereby you can attempt to fix the issue. Basically a safety net, something to help you if everything goes completely wrong. Do not run ComboFix on a regular basis. I would run ATF-Cleaner and MBAM when you want to clean you PC, yes. ComboFix should not be run unless directed to, it is not a general purpose tool like MBAM. Your logs are looking better, let's just get another opinion. Please go to Kaspersky website and perform an online antivirus scan. Read through the requirements and privacy statement and click on Accept button. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run. When the downloads have finished, click on Settings. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs Archives Mail databases [*]Click on My Computer under Scan. [*]Once the scan is complete, it will display the results. Click on View Scan Report. [*]You will see a list of infected items there. Click on Save Report As.... [*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. [*]Please post this log in your next reply. Please post a new HijackThis log as well. Are you having any more problems? Thanks.
  9. Hi Viewpoint Media Player is often installed without the users permission. If you didn't install it, or if you did but you no longer use it, I recommend you get rid of it. Please click Start >> Control Panel >> Add or Remove Programs. Find the item below on the list and click Remove. Viewpoint Media Player Let me know how it goes. Did you have Norton/Symantec at one point on this machine? I can see some remnants, so if you wish to get rid of them you can do the following: Norton Removal Tool Download the Norton Removal Tool and save it to your Desktop. Close and applications and browsers that you may have open. Double-click the Norton Removal Tool on your Desktop. Follow the on-screen instructions, and reboot if and when necessary. We need to upload a file to Jotti 1. Click HERE to get to Jotti's site. 2. At the top of the Jotti window, use the Browse button to locate the following file on your system: c:\windows\system32\MSINET.oca 3. Once you have located the file, click SUBMIT and the content of the file will be uploaded by the site and analysed. 4. Please provide me with the results of the analysis. Please go to Kaspersky website and perform an online antivirus scan. Read through the requirements and privacy statement and click on Accept button. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run. When the downloads have finished, click on Settings. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs Archives Mail databases [*]Click on My Computer under Scan. [*]Once the scan is complete, it will display the results. Click on View Scan Report. [*]You will see a list of infected items there. Click on Save Report As.... [*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. [*]Please post this log in your next reply, along with a new HijackThis log. Also, please give a detailed description of how your computer is running and behaving at the moment, listing any remaining problems. Thanks.
  10. Hi, and Welcome to MalwareBytes My name is jpshortstuff. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following: I will be working on your Malware issues, this may or may not, solve other issues you have with your machine. The fixes are specific to your problem and should only be used for the issues on this machine. Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear. It's often worth reading through these instructions and printing them for ease of reference. If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry. Please reply to this thread. Do not start a new topic. Please open notepad, click Format and make sure Word Wrap is unchecked. Please download ATF Cleaner by Atribune. Download - ATF Cleaner
  11. Hi, and Welcome to MalwareBytes My name is jpshortstuff. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following: I will be working on your Malware issues, this may or may not, solve other issues you have with your machine. The fixes are specific to your problem and should only be used for the issues on this machine. Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear. It's often worth reading through these instructions and printing them for ease of reference. If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry. Please reply to this thread. Do not start a new topic. Please open Notepad, click Format and make sure Word Wrap is unchecked. Please download ATF Cleaner by Atribune. Download - ATF Cleaner
  12. Hi, and Welcome to MalwareBytes My name is jpshortstuff. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following: I will be working on your Malware issues, this may or may not, solve other issues you have with your machine. The fixes are specific to your problem and should only be used for the issues on this machine. Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear. It's often worth reading through these instructions and printing them for ease of reference. If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry. Please reply to this thread. Do not start a new topic. Please download ATF Cleaner by Atribune. Download - ATF Cleaner
  13. Hi, and Welcome to MalwareBytes My name is jpshortstuff. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following: I will be working on your Malware issues, this may or may not, solve other issues you have with your machine. The fixes are specific to your problem and should only be used for the issues on this machine. Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear. It's often worth reading through these instructions and printing them for ease of reference. If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry. Please reply to this thread. Do not start a new topic. Please download ATF Cleaner by Atribune. Download - ATF Cleaner
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