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cleanriver

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Everything posted by cleanriver

  1. Thanks. I seem to be having a problem trying to download the scan tool software. When I right click on it, I only get the options to save the icon image....see attached screenshot. This happens whether I right click on the icon or the text. I must be doing something wrong. I would appreciate your advice! Thanks, Cleanriver
  2. TwinHeadedEagle Hello and thanks for responding to my request for help. I am using a 2nd computer because the one with the Malwarebytes problem is also being prevented from reaching the internet. So, I copied the two files to the desktop of the infected PC, however, since I cannot access the internet, I cannot pull up the webpage to run the Farbar recovery tool. Is there another way I can run this tool, eg by downloading it and transferring it? Many thanks, Cleanriver
  3. Hello, On trying to launch Malwarebytes, I get a message that it can't start because DNSAPI.dll is missing. My browers are down too. Per some other troubleshooting advice I have seen on this site, I downloaded FRST64 on another machine, copied it over, and ran it. The FRST and Addition files are attached. I would greatly appreciate help, and happy to buy you a beer. Cleanriver. FRST.txt Addition.txt
  4. Howdy TwinHeadedEagle, I have the same problem as one of your recent advisees. On trying to launch Malwarebytes, I get a message that it cant start because DNSAPI.dll is missing. My browers are down too. Per your prior advice, I downloaded FRST64 on another machine, copied it over, and ran it. The FRST and Addition files are attached. I would greatly appreciate your help, and happy to buy you a beer. Cleanriver. FRST.txt Addition.txt
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