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About BabylonSoftware

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  1. Hello, you are blocking all of our sub-domains of babsft.com. This domain is used as the CDN for Babylon-software.com. There is no trojan on our domain - the only thing that is flagged is our installed which you still insist on flagging as PUP.Optional.Babylon and we are negotiating the dispute for a false positive on that as well. Here is the log: Ldt.babsft.com Clientui.babsft.com Img.babsft.com Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 2/5/19 Protection Event Time: 10:51 AM Log File: 3d57af3e-2923-11e9-abcc-1c1b0d0efbc8.json -Software Information- Version: Components Version: 1.0.527 Update Package Version: 1.0.9122 License: Trial -System Information- OS: Windows 10 (Build 17134.523) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Category: Trojan Domain: img.babsft.com IP Address: Port: [50223] Type: Outbound File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (end)
  2. Dear Sir/Madam, You Identify our installation file as PUP.Optional.Babylon. Indeed we are Babylon, but please explain what it wrong with our software that you feel the need to warn your users from our software and quarantine our files. Many of our users use your software and due to this new false positive, our software no longer function on their machines. These are both free users and paying users. Please correct this false positive or contact us with the issue you have found with our software. Your log and our installation files are attached. BabylonNG_setup.rarmb-log.txt Kind regards, Ran Eyal VP of Sale and Marketing Babylon Software LTD.
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