amyr
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Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
That worked great and everything is running great. Thank you so very, very much!!!! -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
I will do that now. -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
I did. I used the avg remover tool and then used a link they sent and it still got to 96% and stopped and said error. Am I okay with what's on there or should I try again? -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
Everything was fine except AVG would not install. I uninstalled it, reinstalled it and it would give me an error message every time. So I went ahead and put the other programs on there - the Malware anti-malware, anti-exploit, unchecky, and mcshield. -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
It seems to be working fine. Do I need to add any kind of special virus protection? Do you think all of the virus' are gone now? -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
I was able to remove those programs with no issues. I have attached the fixlog Fixlog.txt -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
I turned off the virus protection that it had on and now it will open. I have attached the scan. I can't believe I didn't think to do that earlier. FRST.txt Addition.txt -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
I went ahead and attached the log from where I opened it in Safe Mode. It won't do it in normal mode though. FRST.txt -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
It will work if I open it in Safe Mode though... do you want that log? -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
It will not open it. I downloaded it again and the same thing happens. An icon appears at the bottom of the monitor and if I click on it the message pops up "scripts paused" and under that it says exit. Even if I open it from the flashdrive it does the same thing. -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
I restarted it and opened some things and shut it down and I did not get that message about windows this time. Fixlog.txt -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
I have attached the log for the scan I ran this morning. I ended up just running it in recovery mode and using the command prompt and doing it because I couldn't ever get it to work any other way. FRST.txt -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
Sorry I haven't responded. We work Tuesday - Saturday so I won't be able to work on it again until tomorrow. I will try again then. -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
I downloaded the tool to my desktop but when i double click it nothing happens. An icon shows up on the taskbar at the botttom, but I can't get it to open. What am i doing wrong? I attached a picture of it. -
Windows 7 Black Screen Virus/don't know where to go from here
amyr replied to amyr's topic in Resolved Malware Removal Logs
Sorry to keep bothering you, but everything looks okay except when I try to shut down the computer I get a message about forcing QBW32.EXE to close. I didn't know if that was something I should be worried about or not. I attached a picture of the message. Sorry, just paranoid now that there is something still lurking around the machine.