Understood but I'm also running windows 8.1 and I'm having the eaxct issue as the OP My event viewer logs are even similar Faulting application name: mbam.exe, version: 2.3.125.0, time stamp: 0x5612a56b Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e Exception code: 0x40000015 Fault offset: 0x0008d6fd Faulting process id: 0xe0c Faulting application start time: 0x01d1083daae436a1 Faulting application path: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe Faulting module path: C:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dll Report Id: d61e8019-7452-11e5-8291-b01041cdf81a Faulting package full name: Faulting package-relative application ID: