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swat1276

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Everything posted by swat1276

  1. Sorry for my delay...in the middle of moving. I was able to run Malwarebytes after posting the comboFix log. Obviously it found all kinds of stuff. Would you still like me to complete your last instructions.
  2. ComboFix ran and it advised to write this down first: C:\WINDOWS\SYSTEM32\drivers\UACVKKYIQHBOW.SYS C:\WINDOWS\SYSTEM32\UACXDAFXMIMXO.DLL C:\WINDOWS\SYSTEM32\UACWOBMJUTRDS.DLL C:\WINDOWS\SYSTEM32\UACSRFWXWHERK.DAT C:\WINDOWS\SYSTEM32\UACIYRVRJVYPM.DLL C:\WINDOWS\SYSTEM32\UACIGIXGIOMPL.DLL The log is attached ComboFix.txt
  3. Where do I find the option to install? I can see the text just no install option.
  4. Still says "application cannot be executed". Black shows for split sec then goes away.
  5. sorry for the re-post but I double click 4 times in a row and noticed it produced slightly more: Log file is located at: C:\Documents and Settings\Michelle\Desktop\Win32kDiag.txt WARNING: Could not get backup privileges! Searching 'C:\WINDOWS'... Found mount point : C:\WINDOWS\$hf_mig$\KB912812\KB912812 Mount point destination : \Device\__max++>\^ Found mount point : C:\WINDOWS\$hf_mig$\KB916281\KB916281 Mount point destination : \Device\__max++>\^
  6. It would only execute for about 1/2 a second then turn off but did post this on the desktop. Log file is located at: C:\Documents and Settings\Michelle\Desktop\Win32kDiag.txt WARNING: Could not get backup privileges! Searching 'C:\WINDOWS'...
  7. When I try to run it the window pops up for a split second and disappears. The same notification in the tray says "combo-fix.exe blocked because this file is infected"
  8. I have to do all the downloading on my pc so should I download this then just place on the her infected desktop with flash drive?
  9. I am brand new to this forum deal but a friend has a really screwed up virus or something that is preventing any changes to her laptop. I have attempted everything I have found in the guides however nothing is working. I have no idea how long its been infected but I can't run task manager, registry, nor install or execute any software including malware bytes which is already installed. Renaming does not work nor does renaming the file ext. because there are no explorer options. I hope I am in the correct area for this question and any help would be greatly appreciated. I am having to do this from my pc as her internet is blocked. Thanks in advance.
  10. I am new the forum thing and am trying to help a friend with her laptop which has this malware. Am I in the right area for questions and if not can someone direct me?
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