Jump to content

retired1

Honorary Members
  • Posts

    35
  • Joined

  • Last visited

Reputation

0 Neutral
  1. Ah... the final chapter in this saga. I performed a clean install of WinXP and now all is good. That'll fix it everytime. Thank you again for all of your help.
  2. Well, I wish I had seen your last post in time. I didn't. Unfortunately, disaster has struck! One of the things that I have not been able to do with this PC is create a Restore Point. I could not open the Restore Point screen. Probably related to one of the many services which would not run. So I tried the repair install from a SP3 slipstreamed CD. It appeared to re-install XP perfectly. However on the re-boot at the WinXP logo screen with the words "please wait..." the PC hung and would do nothing. After 30 mins, I forced a shutdown and restart. This time it booted to the user logins screen. When I selected the main user, a message pops up that says this computer must be activated with Microsoft (yes or no). When I hit "Yes", the eMachines (I know, but it's not my PC) logo screen comes up and hangs. Almost to the desktop, but not quite. It will not boot into normal mode. I can boot nicely into Safe mode. And it seems like many of the services are running okay now in safe mode. But I cannot get it to boot to normal mode. So I decided to try the System Recovery partition. What a joke! Pressing F11 on boot opens the Recovery application screen which immediately demands the two recovery disks (which I had burned previously) and also produces an error stating, "the System Restore environment is incomplete!" It reads disk 1 and then disk 2, then demands disk 1 again and starts all over in an endless cycle. This was the last ace I was hiding up my sleeve. Guess I'll sleep on it and try again in the morning.
  3. Thank you for all of your advice. I will attempt the repair install. We gave it a good shot.
  4. I'm sorry, Exile360, but no joy! Step 1 produced the following: Could not find c:\wutemp The automatic update service is not started. More help is available by typing NET HELPMSG 3521. The Automatic Updates service is starting. The Automatic Updates service could not be started. A system error has occurred. System error 1722 has occurred. The RPC server is unavailable. System error 1068 has occurred. The dependency service or group failed to start. The Computer will now reboot. Save any open documents and press a key when ready. Press any key to continue . . . On the reboot, nothing changed. Step 2 accepted the registry change in safe mode. On reboot from safe mode, nothing changed. At this point, unless you have something else to try, I'm thinking about trying a Windows Repair Install per instructions in this link: http://michaelstevenstech.com/XPrepairinstall.htm This computer also has a restore partition (if it works?). I have been avoiding these drastic steps up to this point. I really appreciate your time and help. And certainly if you'd like me to try something else, I'll give it a shot. What do you think?
  5. One other observation that I've forgotten to mention, the Extended tab on the Services panel is also blank except for a couple of small gears at the top of the window. I've been checking the services on the Standard tab which appears normal. However, the Cryptographic and RPC Services will still not start. Here is the txt file: ! REG.EXE VERSION 3.0 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs Description REG_SZ Provides the endpoint mapper and other miscellaneous RPC services. DisplayName REG_SZ Remote Procedure Call (RPC) ErrorControl REG_DWORD 0x1 Group REG_SZ COM Infrastructure ImagePath REG_EXPAND_SZ %SystemRoot%\system32\svchost -k rpcss ObjectName REG_SZ NT Authority\NetworkService Start REG_DWORD 0x2 Type REG_DWORD 0x10 FailureActions REG_BINARY 00000000000000000000000001000000000000000200000060EA0000 ServiceSidType REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs\Parameters ServiceDll REG_EXPAND_SZ %SystemRoot%\System32\rpcss.dll HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs\Security Security REG_BINARY 01001480900000009C000000140000003000000002001C000100000002801400FF010F0001010000 00000001000000000200600004000000000014008D00020001010000000000050B00000000001800 F F010F0001020000000000052000000020020000000014009D0000000101000000000005040000000 0 0018009D000000010200000000000520000000210200000101000000000005120000000101000000 0 0000512000000 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs\Enum 0 REG_SZ Root\LEGACY_RPCSS\0000 Count REG_DWORD 0x1 NextInstance REG_DWORD 0x1 ! REG.EXE VERSION 3.0 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_RPCSS NextInstance REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_RPCSS\0000 Service REG_SZ RpcSs Legacy REG_DWORD 0x1 ConfigFlags REG_DWORD 0x20 Class REG_SZ LegacyDriver ClassGUID REG_SZ {8ECC055D-047F-11D1-A537-0000F8753ED1} DeviceDesc REG_SZ Remote Procedure Call (RPC)
  6. The Reg file ran successfully with no errors. On reboot, Cryptographic Services still would not start. Attached is the CryptoInfo2.zip file. CryptoInfo2.zip
  7. Okay, here are the results: ! REG.EXE VERSION 3.0 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CryptSvc DependOnService REG_MULTI_SZ RpcSs\0\0 Description REG_SZ Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. DisplayName REG_SZ Cryptographic Services ErrorControl REG_DWORD 0x1 ImagePath REG_EXPAND_SZ %SystemRoot%\system32\svchost.exe -k netsvcs ObjectName REG_SZ LocalSystem Start REG_DWORD 0x2 Type REG_DWORD 0x20 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CryptSvc\Enum 0 REG_SZ Root\LEGACY_CRYPTSVC\0000 Count REG_DWORD 0x1 NextInstance REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CryptSvc\Parameters ServiceDll REG_EXPAND_SZ %SystemRoot%\System32\cryptsvc.dll ServiceMain REG_SZ CryptServiceMain HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CryptSvc\Security Security REG_BINARY 00000E0001 ====================================================================== SERVICE_NAME: AOL ACS DISPLAY_NAME: AOL Connectivity Service TYPE : 110 WIN32_OWN_PROCESS (interactive) STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: AOL TopSpeedMonitor DISPLAY_NAME: AOL TopSpeed Monitor TYPE : 110 WIN32_OWN_PROCESS (interactive) STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: Apple Mobile Device DISPLAY_NAME: Apple Mobile Device TYPE : 10 WIN32_OWN_PROCESS STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: Browser DISPLAY_NAME: Computer Browser TYPE : 20 WIN32_SHARE_PROCESS STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: clr_optimization_v2.0.50727_32 DISPLAY_NAME: .NET Runtime Optimization Service v2.0.50727_X86 TYPE : 10 WIN32_OWN_PROCESS STATE : 4 RUNNING (STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: DcomLaunch DISPLAY_NAME: DCOM Server Process Launcher TYPE : 20 WIN32_SHARE_PROCESS STATE : 4 RUNNING (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: Dhcp DISPLAY_NAME: DHCP Client TYPE : 20 WIN32_SHARE_PROCESS STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: Eventlog DISPLAY_NAME: Event Log TYPE : 20 WIN32_SHARE_PROCESS STATE : 4 RUNNING (NOT_STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: JavaQuickStarterService DISPLAY_NAME: Java Quick Starter TYPE : 10 WIN32_OWN_PROCESS STATE : 4 RUNNING (STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: Kodak AiO Network Discovery Service DISPLAY_NAME: Kodak AiO Network Discovery Service TYPE : 10 WIN32_OWN_PROCESS STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: KodakSvc DISPLAY_NAME: Kodak AiO Device Service TYPE : 10 WIN32_OWN_PROCESS STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: lanmanserver DISPLAY_NAME: Server TYPE : 20 WIN32_SHARE_PROCESS STATE : 4 RUNNING (STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: lanmanworkstation DISPLAY_NAME: Workstation TYPE : 20 WIN32_SHARE_PROCESS STATE : 4 RUNNING (STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: McDetect.exe DISPLAY_NAME: McAfee WSC Integration TYPE : 110 WIN32_OWN_PROCESS (interactive) STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: MpfService DISPLAY_NAME: McAfee Personal Firewall Service TYPE : 110 WIN32_OWN_PROCESS (interactive) STATE : 4 RUNNING (STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: Nla DISPLAY_NAME: Network Location Awareness (NLA) TYPE : 20 WIN32_SHARE_PROCESS STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: NVSvc DISPLAY_NAME: NVIDIA Display Driver Service TYPE : 10 WIN32_OWN_PROCESS STATE : 4 RUNNING (STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: PlugPlay DISPLAY_NAME: Plug and Play TYPE : 20 WIN32_SHARE_PROCESS STATE : 4 RUNNING (NOT_STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: Pml Driver HPZ12 DISPLAY_NAME: Pml Driver HPZ12 TYPE : 10 WIN32_OWN_PROCESS STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: PrismXL DISPLAY_NAME: PrismXL TYPE : 110 WIN32_OWN_PROCESS (interactive) STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: seclogon DISPLAY_NAME: Secondary Logon TYPE : 120 WIN32_SHARE_PROCESS (interactive) STATE : 4 RUNNING (STOPPABLE,PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: SNMP DISPLAY_NAME: SNMP Service TYPE : 10 WIN32_OWN_PROCESS STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: Themes DISPLAY_NAME: Themes TYPE : 20 WIN32_SHARE_PROCESS STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: W32Time DISPLAY_NAME: Windows Time TYPE : 20 WIN32_SHARE_PROCESS STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0
  8. Sorry, no help. The batch file executed and ran for only about 15 to 20 seconds before the command prompt window closed. I rebooted, and still the Cryptographic Services would not start.
  9. Also, one of the many issues (going back to my malware posts) is that when you go to Control Panel / User Accounts, the User Accounts window pops up but except for the header, it is blank. And you cannot add any new accounts. Same thing with Network Connections. The window is blank and will not allow a new connection. You can run through the new connection wizard, but it produces nothing. I'm sure these things are related.
  10. Hi Exile360. Thanks for your help. There were no restrictions listed on the second window and the Remove button was greyed out. I followed the rest of your instructions successfully. However, after the reboot, I still have Cryptographic Services listed and not Cryptsvc. And Cryptographic Services is not started and will not start. What should I try next?
  11. For clarification, Exile360's reg file mentioned above was FixServices v2.zip.
  12. I was referred here by Advanced Setup in the Malware forum for my problem. "Vbalgrid problem. Need help. Post #29" I hope you can help. I had some serious infections which appear to be gone, but now Cryptographic Services will not start. I used Exile360's reg file (see post #27 referenced above) which restored Cryptographic Services, but it will not start. Thanks for any replies.
  13. Okay. Thank you for all your help. I will try the PC Help forum.
  14. CryptSvc is now gone and replaced by Cryptographic Services. Startup type is Automatic, but is not started and will not start manually (it generates an error "error 1068: The dependency service or group failed to start."
  15. UPDATE - After posting the requested logs above, I decided to do a little research on Cryptographic Services which you mentioned in your last post. Here is what I found. This particular computer has no Cryptographic Service listed on the Services panel. Instead it has CryptSvc with Startup Type of Automatic, but is not started and will not start. Does this information help?
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.