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REGITDept

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Everything posted by REGITDept

  1. Dear Malwarebytes, We are unable to push client update (MBAE) to 1.07.2.1011 via the Management Console. After several minutes it would say "Installation failed. Access is denied. Failed to create remote service." (Please see attached screenshot). The first time we used push client, it worked just fine for the MBAE 1.05 version, there were some hiccups but overall it works. Now we try to update those client to the newest version and it would not work. We tried everything we knew, and follow the guides to the dot but with no luck. P.S: We are running a Windows 7 environment. Thanks.
  2. Thank you for your reply. Based on the "Malwarebytes Management Console 1.5 Administrators Guide", page 6 and 7 does not say whether it is for MBAM or MBAE, just in general Managed Client. Please correct me if I'm wrong.
  3. Dear Malwarebytes, Regarding Windows 7 endpoint preparation. Do you actually need to enable File sharing and Printer sharing? We successfully deployed MBAE 1.05 without enabling those two. We are in a corporate environment so we don't want to enable those two unless it is 100% necessary. Please let us know whether it is needed and if so why is it needed. Thank you.
  4. Dear Malwarebytes, We are currently using the managed MBAE version 1.05.2.1017. We suspected that there are false positives when our clients print PDF files. The latest incident was printed from Adobe Acrobat 9 Standard to HP 600 printer. Here are an example of the alerts we received: Malwarebytes Management Server Notification -------------------------------------------- Alert Time: 7/13/2015 10:55:57 AM Server Hostname: XXX Server Domain/Workgroup: XXX Server IP: XXX Notification Catalog: Client Description: Exploit threat detected, see details below: 7/13/2015 10:53:58 AM XXX XXX Exploit payload file blocked BLOCK C:\Users\XXX\AppData\Local\Temp\Z@S7107.tmp 7/13/2015 10:54:09 AM XXX XXX Exploit payload file blocked BLOCK C:\Users\XXX\AppData\Local\Temp\Z@S9C99.tmp 7/13/2015 10:54:15 AM XXX XXX Exploit payload file blocked BLOCK C:\Users\XXX\AppData\Local\Temp\Z@SB3E1.tmp 7/13/2015 10:54:32 AM XXX XXX Exploit payload file blocked BLOCK C:\Users\XXX\AppData\Local\Temp\Z@SF597.tmp Total count: 4. -------------------------------------------- Comment: This email was generated by Malwarebytes Management Server. Please do not reply to this message. We replaced client's info with XXX due to privacy. Attached you will find the MBAE files. Please have a fix for us ASAP. Thank you. Malwarebytes Anti-Exploit.zip
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