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REGITDept

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Posts posted by REGITDept

  1. Dear Malwarebytes,

    I would like to report a bug between MBAE and MS Outlook 2019. Whenever Outlook 2019 is launched we would received the message "Internet Explorer (and add-ons) is now protected by Malwarebytes Anti-Exploit for Business". Please see screenshot.

    That doesn't look right because it is Outlook 2019 and not Internet Explorer.

    Thanks.

    Outlook 2019.jpg

  2. On 1/22/2019 at 10:12 AM, djacobson said:

    Are your groups AD OU synced?

    Status mismatch for clients can be many different issues, we would need to review your sccomm log entries from C:\programdata\sccomm\logs.

    Sorry for not seeing your reply but the answer to your question is that our Console is not linked to the AD. We are not using AD for MMC.

    Thanks.

  3. R.E: Bug # 1: Whenever the server is restarted the online/offline status of clients is reflected correctly, but just at that moment in time. After a while it will revert back to the incorrect online/offline status.

    Do you guys know of any processes and/or services that MMC is running so I can try to test of restarting those to see if it helps? I just don't want to restart the server every time I wanted to see who is online/offline at the time.

    Thanks.

  4. Status updates from Malwarebytes:

    I was able to successfully reproduce the error that you are receiving when attempting to send commands to offline clients.

    We have provided the developers for MBMC all of the logs and information provided by you, and we are investigating a fix for this problem. The fix is currently being targeted for release with MBMC 1.9.1. The timeline for 1.9.1 is currently sometime in the first half of 2019, but aiming towards February or March. Unfortunately, there is no workaround for this error at the moment. If you would like, we can keep this case open for tracking purposes, that way we can provide you with more specific information about release as the timeline grows closer.

  5. Here is an update status directly from Support for Bug 1.

    Thank you for your updates and patience.

    Our engineering has reviewed this case and would like to further investigate this behavior as they were able to reproduce the issue you encountered. I will move this case to our L2 support queue and they will be in contact for next steps/updates on this case.

    Thank you for working with me on this issue.

    Thanks.

  6. Dear Malwarebytes,

    We have encountered a couple of issues with the MMC and we believed it is a bug but un-sure until it is verified with you guys.

    Bug 1: PCs still listed as being online when it is off and vice versa.

    Bug 2: Unable to move PC to a Group while it is offline. (See attached screenshot for error message).

    Thanks.

    Bug Screenshot.jpg

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