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REGITDept

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Everything posted by REGITDept

  1. Dear tetonbob, The ArwDetections is empty (because the Quarantine was restored?). Attached you will find the LOGS and a copy of the detected file. Thanks. logs.zip MBatch.zip
  2. Dear Malwarebytes, There is a false positive between Anti-Ransomware and the software called "Multi-Batch". It was blocked and quarantined as "Malware.Ransom.Agent.Generic". The Multi-Batch website is: multi-batch.com Please fix this ASAP. Thanks.
  3. I have done that exile360. They kept telling me they verified the bugs and are fixing it. Now it is more than a year and still no updates and fixes. Thanks.
  4. You are correct scoutt. They said they will fix this bug more than a year ago but still no fix yet. Looks like they are focusing on the Cloud side like you said. It is getting very ridiculous.
  5. Can you please let me know when the business side is updated? Thanks.
  6. Dear Malwarebytes, Since last night we started receiving about a dozen blocked web site alert to 138.68.42.38. Can you guys please verify to see if this is something malicious or a false positive? Thanks.
  7. Hello Malwarebytes, It's been 1 year and no status update yet for the reported and confirmed bugs. Thanks.
  8. Dear Malwarebytes, The workaround exclusions below will fix the issue: C:\Program Files (x86)\Common Files\Apple C:\Program Files\Common Files\Apple Thanks for all of the help. Waiting for the official fix to come out 😀
  9. Hi, We can try again, but we believed we have tried these in the past but not working. How about the Windows 10 Store version? What to exclude? Both the Windows 10 Store and Standalone versions are affected as well. Thanks.
  10. Dear Malwarebytes, What is the current status? What is the ETA of this fix? Thanks.
  11. Dear Malwarebytes, We would like to report a bug with Anti-Ransomware that is preventing iTunes (latest version as of this post) from doing a Back Up Now and Restore Backup. Both buttons are greyed out. Please see attached screenshot. Disabling Anti-Ransomware and iTunes will work again. Please fix this ASAP. Thanks.
  12. We just got an official email statement directly from Malwarebytes: "On December 11, 2019 it was identified that an internal update to our license management system resulted in Malwarebytes Management Console incorrectly indicating that licenses were expired for some customers." Thanks.
  13. Dear Malwarebytes, The other day suddenly both our servers hosting MMC suddenly lost all licenses info. It reverted back to Un-licensed status. We re-entered the key/code info and everything seems ok now. No changes at all on our side. Just wanted to let you guys know. Thanks.
  14. Dear Malwarebytes, How much longer until you guys have the fix for the bugs? It's been a very long time and starting to being ridiculous. Thanks.
  15. Hi tetonbob, Thanks for the clarification. I confirmed that the issue is resolved with the new version. Thanks for all the help.
  16. Hi tetonbob, Our Malwarebytes Anti-Ransomware came from the Malwarebytes Endpoint Security, not standalone. Also what screenshot are you referring to? Currently I'm looking at my version which is 0.9.18.806-1.1.242 (See screenshot). Thanks.
  17. Dear Dheeraj, We are using Malwarebytes Endpoint Security. Not standalone. Thanks.
  18. Thank you tetonbob, I'll wait for a status update on this case. Appreciate your help.
  19. Dear tetonbob, In our environment, the FP is 100% of the time on all of our machines. The installation failed 100% of the time. Our workaround is to temporarily disabled the protection before running the update. Waiting for your status update. Thanks.
  20. Dear Malwarebytes, As of today 09/18/2019 at 5:57 PM, the issue is still present. Make sure you guys tested by updating to build 1903 using the Update Assistant and not via Windows Updates. Thanks.
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