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Everything posted by REGITDept

  1. I guess no one worked on this bug because the product will end of life on August 4th, 2021. Thanks.
  2. Thank you for the info. We didn't know Malwarebytes Endpoint Security will be end of life soon. How come we never receive any email notice? Thanks.
  3. We are using Malwarebytes Endpoint Security which involved a dedicated on premise server. Thanks.
  4. shadowwar, But isn't this more of a different product than an upgrade? One is cloud-based, and one is on premise based? We would like to see an update to the on premise. Thanks.
  5. shadowwar, There is a newer version under the Malwarebytes Endpoint Security? Thanks.
  6. That was an odd issue. Case closed for now. Thanks for all the help guys 😀
  7. After I restored the files, it's not picking up again. Databases is already up to date.
  8. Yes, very weird because it only happened once to only this one client. Thanks.
  9. cli, I have included that in the initial post. Thanks.
  10. cli, Where is this mbamservicelogs that you needed? Thanks.
  11. Dear cli, Here are the files that was quarantined. Thanks. Quarantined.zip
  12. Dear Malwarebytes, One of our client today suddenly unable to use anything Office 2016. I take a look and it seems like it is a false positives. Please help me take a look into it to make sure that it is a false positives and nothing malicious. Thanks. Quarantine.zip logs.zip
  13. Thank you. That was quick. How did they knew about the issue and resolved it so quickly?
  14. Did Malwarebytes fixed the issue yet? What I did was I put an exclusion inside the policy. Let me know so I can remove the exclusion once fixed on Malwarebytes' side. Thanks.
  15. Dear tetonbob, The ArwDetections is empty (because the Quarantine was restored?). Attached you will find the LOGS and a copy of the detected file. Thanks. logs.zip MBatch.zip
  16. Dear Malwarebytes, There is a false positive between Anti-Ransomware and the software called "Multi-Batch". It was blocked and quarantined as "Malware.Ransom.Agent.Generic". The Multi-Batch website is: multi-batch.com Please fix this ASAP. Thanks.
  17. I have done that exile360. They kept telling me they verified the bugs and are fixing it. Now it is more than a year and still no updates and fixes. Thanks.
  18. You are correct scoutt. They said they will fix this bug more than a year ago but still no fix yet. Looks like they are focusing on the Cloud side like you said. It is getting very ridiculous.
  19. Can you please let me know when the business side is updated? Thanks.
  20. Dear Malwarebytes, Since last night we started receiving about a dozen blocked web site alert to Can you guys please verify to see if this is something malicious or a false positive? Thanks.
  21. Hello Malwarebytes, It's been 1 year and no status update yet for the reported and confirmed bugs. Thanks.
  22. Dear Malwarebytes, The workaround exclusions below will fix the issue: C:\Program Files (x86)\Common Files\Apple C:\Program Files\Common Files\Apple Thanks for all of the help. Waiting for the official fix to come out 😀
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