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REGITDept

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  1. Once the "Malwarebytes Endpoint Agent" is corrupted, you cannot un-install it using normal means.

    If you try to remove the Agent using the installer, you will get error "Malwarebytes for Windows does not support this system's CPU or hardware architecture. This installer will exit now". (Please see screenshots).

    The only way to fix this is to manually deep clean it out of the system and install again. Such a hassle when having to deal with many Endpoints.

    Hopefully Malwarebytes can solve this ASAP.

    Thanks.

    Screenshot 2021-04-15 190517.png

    Screenshot 2021-04-15 190532.png

  2. 1 hour ago, Porthos said:

    It might have no bearing on the issue but, Do these endpoints have Windows 10 and fast start enabled? 

    I suggest turning off fast startup in Windows and see if the issue continues. I do not use the managed Malwarebytes but I do turn off fast start on every computer I touch.

     

    https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

     

    Hi Porthos,

    Thank you for your input but we disabled Fast Start by default on all our endpoints.

  3. Dear Malwarebytes,

    We are currently using Malwarebytes Endpoint Protection. Do you guys still provide to us the Standalone versions as well? The one that is the same or similar to the ones we had when we still using the Management Console from our own dedicated server? Basically, an Unmanaged version?

    Thanks.

  4. 1 hour ago, Zynthesist said:

    Are those still left over from the compromise? 

    
    http://newkrungthai.com/wp-admin/lm/m5c0f59ps50r
    http://newkrungthai.com/wp-admin/closed-sector/close-profile/o93v0mfhrn0on342-81v8tx
    http://newkrungthai.com/renew/
    http://newkrungthai.com/resultsgeneral/tell_a_friend.php
    http://newkrungthai.com/wp-admin/lm/m5c0f59ps50r/
    http://newkrungthai.com/wp-admin/7ojwdf-2l8-442
    http://newkrungthai.com/wp-admin/closed-sector/close-profile
    http://newkrungthai.com/wp-admin/invoice/ygh2i2yqa2ot/5dr22z3-897-525-6fyx2f8es6w-gil4735a3f
    http://newkrungthai.com/wp-admin/invoice/ygh2i2yqa2ot/5dr22z3-897-525-6fyx2f8es6w-gil4735a3f/
    http://newkrungthai.com/wp-admin/closed-sector/close-profile/
    http://newkrungthai.com/wp-admin/closed-sector/close-profile/o93v0mfhrn0on342-81v8tx/

     

    Thanks for the follow up.

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