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Everything posted by dprout69

  1. No dual windows, no other windows open. The ones where it opens up almost entirely off screen are the most disturbing. Thanks.
  2. On two different computers... why is it that in the year 2020, that Malwarebytes seems to be the only program in existence that is unable to find it's place on my desktop? I click to open the program and it opens with half the interface off the desktop and not showing... I open it and it's in the lower left corner... I open it and it's center but certainly not in the last position where I closed it... I open it and almost off the screen at the top. I have no problems with any other programs on my computers so is this a known bug?
  3. IT SHOULDNT HAPPEN AT ALL!!!!!!!! Happened on two of my computers last week. Premium user and they evidently think it's ok to use my desktop as their billboard and this plan to implement has been going on two years according to other posts I've seen. In what twisted world do people who pay for a product get spammed?
  4. And now I just got a pop up outside the user interface... A premium user. Are you F"N kidding me right now???? My desktop is NOT your billboard!!!! You are quickly becoming spammers!!!!!! KNOCK IT OFF! Add the option to get rid of these pop ups. Not in a "future" update and not "going on two years later and still havent done it" as I've seen in some other threads. Add the option to stop these now!
  5. I should have seen this zero times in a two week period. You want me to be aware and I could care less. For those that do want to be aware you give them the option to opt in. There are many people in this world such as myself that do not care for and despise advertisements and will go out of their way NOT to buy anything from a company that forces them. High memory usage, slowing down the computer, pop up ads, forcing actions upon users that are not desirable (automatic restarts) and that's just what I'm aware of never mind what I dont know yet... by definition that starts to sound a lot like malware. I'm telling you right now MB is headed down the wrong path and it's starting to feel an awful lot like Avast right before they dropped hard from the top of the food chain. I called it before they crashed and now even their "evangelicals" abandoned them. Ive said my peace. I guess every company has its life cycle regardless of how many times they are warned.
  6. Premium license... why am I all of a sudden receiving pop ups when I open the interface asking me if I've tried the Malwarebytes browser and VPN? Sincerely, what is happening with this company. I'm seeing unethical decisions and bad choices abound lately. Whoever is in charge of this needs to be sat down and have a good talking to because they are ruining Malwarebytes. How do I stop this?
  7. Do you have a system image (backup) you can try? Always create a system image!!!!!
  8. I 100% understand that. I also understand there is a difference between "hey guys, here's a suggestion someone posted this week, HOPEFULLY you'll listen" and "Users are outraged that this was done". The message you pass along needs to have the same element of being pissed. I didnt have it done to me yet, but I know how pissed I will be if it does and should you be pretty pissed off as well. Microsoft started this trend of we know whats best for you and other companies have been lining up over the years to follow along and it IS NOT ACCEPTABLE. Stop the nonsense! Pass that along... please and thank you very much
  9. Is someone able to provide a short description of these different elements? MB version, Update Package version and the Component Package version... Thanks
  10. It's ransomware if you are infected... "A new Java-based ransomware targets Windows and Linux" June 2020
  11. Latest Version Installed as of a couple of days ago, but it was happening with the version before that as well. I periodically keep seeing a debugger box pop up for mbamtray. Nothing in the event logs and mbamtray is still functioning so Im not sure what's triggering it. Anyone else seeing this?
  12. I'm not saying it's abnormal (for Malwarebytes), nothing appears wrong and I certainly do not need a lesson on how RAM works, but I want to bring something to the attention, and request, of Malwarebytes, and this has certainly been brought up before... I appreciate the program, but sincerely can we do something about the amount of RAM being used? At any given time, MB service is running about THREE times higher than the second highest program on all my computers (Windows Defender). Additionally, it has doubled in size from 3.8.3 to 4.1. There has to be something we can do to knock this down a few MB's folks.
  13. Does anyone have the download link for the full offline version of the software? Thanks
  14. Im not a beta tester. I learned a long time ago that when MB puts out a new version that you need to wait a couple of months and I did. You people simply dont do enough testing. I reverted back to a system image that was created about an hour before I "upgraded" to 4. There is no longer an issue. The final straw for me was when the first scheduled scans ran on my computers, since the "upgrade", and one had an unhandled exception and the other had my user interface all jacked up as shown in the screenshot below. As I said I waited a couple of months since 4 was released and evidently I need to wait a couple of more. You know MB could really save everyone a lot of headaches by testing more and also by not asking for logs every single time someone has a problem. You could do a bit more on your side to troubleshoot. My issue was very basic and Im certain you have testing computers at your facility where Firefox is already installed. All you had to do on your side was block protocol 255 outbound and you can see the issue yourself and look at all the logs you desire. The alternative to that is to ask whoever designed it the simple question of why 255 is being used. People dont have time to keep jumping through hoops. I've said my peace. This topic can be closed or someone can be proactive and figure out how this software works and provide an explanation or a fix.
  15. As stated, this started on two different computers IMMEDIATELY after upgrading from 3 to 4. I have no extensions added in Firefox other than what comes as is with the browser. The whole diagnostics things is a crap shoot. You have multiple threads on here about problems with MB and Firefox Is no one at MB able to tell why their program is attempting to make an outbound connection with an obscure protocol??? Seems a bit fishy to me
  16. Its confirmed... I closed Firefox, walked away from my computers for about an hour, came back and checked my firewall logs and it didnt happen the entire time. Opened up Firefox on both computers and within moments the connection blocked popup occurred on both. There are multiple threads about MB4 and FIrefox issues and this appears to be yet another. Bottom line Protocol 255 is very odd and I wont be opening up that in my firewall unless someone can explain whats happening
  17. BTW, Im not 100% sure as of yet because it's only day two, however, I note there are a number of threads on here with people having problems with MB ver 4 and Firefox. Well I just noted that no sooner did I open Firefox on my second computer that I got the blocked connection message. I also note that the blocked message popped up on the computer Im on only while Firefox is open. So, in summary this just started on two computers just as soon as I upgraded from 3 to 4. It happens multiple times an hour. From what I can tell right now it only happens when Firefox is open (not 100% confirmed).
  18. Not certain that an update didnt occur at the moment it starting going off, but it happens multiple times in less than an hour (MB is set to update once an hour). So that would seem to indicate that its not happening during an update (unless it didnt update for some reason and made multiple attempts... maybe the server was down IDK) and definitely not when MB is starting up.
  19. So I just updated from 3 to 4 (specifics below) on two computers and all of a sudden both computers are attempting a new connection with a seemingly strange protocol (reserved)... whats up with this?
  20. Seriously... WTH. Just got this popup. This is nothing more than "clever" advertising. STOP IT! All it tells you is there is something out there that only the premium version can remove. I don't need THREAT WATCH pop ups. Knock it off
  21. You are using MB and another AV which, although not 100%, almost eliminates malware as being the culprit and the symptoms you were describing are not usually how malware behaves. If it were a zero day exploit the odds are higher you would hear about it on the news or on a forum before you were affected by it. True "hackers" aren't spending time with individuals unless there is some kind of payout and since you are asking on here instead of asking your IT department, I can gather you aren't a large entity. True hackers are going after companies where the risk and reward are equal. Since they were in your admin account, which as I mentioned should have been disabled the second you got your computer, it was obvious to me that a door was left open somewhere... the most common point of entry is a password (weak or none) and the only place a password exists as an entry point (since they were not in your locked account) is your router.
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