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sdrolz

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Everything posted by sdrolz

  1. Thank you 1PW. Step 1 did the trick. Imagine that, uninstall, then reinstall. Go figure. Haha. I hope MB is able to fix the issue. I have installed mb on many computers for people who are less technically savvy than me. I hope I don't have to walk each one of them thru a reinstall.
  2. I recently took the free upgrade from Windows 7 Professional 64-bit to Windows 10 Home 64-bit. I noticed my Anti-malware was not starting with Windows. When I tried to start it, I get the message, 'Your system is not fully protected' and the red "Fix Now" button. clicking the Fix Now button does nothing. Also, Real-Time Protection shows a Red dot and "No Protection". Database Version reads with a green dot but says 'Loading...' and clicking "Update Now" starts Checking for updates but eventually crashes with the windows message "Malwarebytes has stopped working. Windows is searching for a solution." followed by "Malwarebytes Anti-Malware has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." and button for me to close the program. I am running on a home built machine with Intel core i5-2500K CPU @ 3.30GHz and 8GB RAM, 64-bit OS My license has 259 Days remaining. I contemplated an uninstall and reinstall, but thought I'd try this first. Any help is greatly appreciated.
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