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denial

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  1. Radeon driver version is 18.9.3, so it is not the very latest.
  2. Cannot edit post? Actually after computer reboot C:\Program Files\Malwarebytes\Anti-Ransomware\MBAMService.exe and its subprocess "C:\Program Files\Malwarebytes\Anti-Ransomware\mbarw.exe" --starttray are both running stable ... until i don't try to open the GUI - when it crashes. MBAE also running and not crashing (also GUI opens ok).
  3. Please find attached the log files. Temp.zip
  4. Hello, maybe there is something wrong with the OS itself, as the MB support tool also crashes. Faulting application name: mb-support.exe, version: 1.6.0.774, time stamp: 0x5e863d65 Faulting module name: d3d9.dll, version: 10.0.17763.1075, time stamp: 0x3cad74b1 Exception code: 0xc0000005 Fault offset: 0x00091691 Faulting process id: 0x165c Faulting application start time: 0x01d61a6a6cd6363a Faulting application path: C:\Users\banik\AppData\Local\Temp\mwb786A.tmp\mb-support.exe Faulting module path: C:\WINDOWS\SYSTEM32\d3d9.dll Report Id: 8e28d439-240d-4d60-af94-431043dc48d6 Faulting package full name: Faulting package-relative application ID: I was able to collect some dumps and logs manually: https://ulozto.net/file/fV0r3B12xFL1/mbarw-exe-1060-zip Yes, it seems it crashes everytime it is started, either after reboot automatically or later manually ... Other apps like chrome, firefox, vlc, totalcmd, etc. are running well so far. Thank you.
  5. Hello, after "automatic" update from notification to this latest beta from previous and computer reboot the program does not start anymore. Fault bucket 1530011795799486509, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: mbarw.exe P2: 3.0.0.21 P3: 5e485513 P4: StackHash_4c4a P5: 0.0.0.0 P6: 00000000 P7: c00001a5 P8: PCH_05_FROM_ntdll+0x00070C3C P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D35.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D94.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3DB4.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3DC4.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3EDE.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_mbarw.exe_d13a6142a5d7e1e82a9045b54dc162ded346cedc_97bbd66f_23234340 Analysis symbol: Rechecking for solution: 0 Report Id: a6112db8-0ad0-48e7-b966-fd8a4c687c7a Report Status: 268435456 Hashed bucket: b3986408abf007d6553bb19f36c9302d Cab Guid: 0 Faulting application name: mbarw.exe, version: 3.0.0.21, time stamp: 0x5e485513 Faulting module name: d3d9.dll, version: 10.0.17763.1075, time stamp: 0x3cad74b1 Exception code: 0xc0000005 Fault offset: 0x00091691 Faulting process id: 0x21d8 Faulting application start time: 0x01d61a4685e5e085 Faulting application path: C:\Program Files\Malwarebytes\Anti-Ransomware\mbarw.exe Faulting module path: C:\WINDOWS\SYSTEM32\d3d9.dll Report Id: 46eae816-2bc9-469d-9b09-b8a809d9f0af Faulting package full name: Faulting package-relative application ID: Fault bucket 2202658184339786967, type 5 Event Name: BEX Response: Not available Cab Id: 0 Problem signature: P1: mbarw.exe P2: 3.0.0.21 P3: 5e485513 P4: d3d9.dll P5: 10.0.17763.1075 P6: 3cad74b1 P7: 00091691 P8: c0000409 P9: 00000015 P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD7E1.tmp.WERInternalMetadata.xml These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_mbarw.exe_a855478e2c57cda3ac417d527181e1a21b53fa9_97bbd66f_073adb3c Analysis symbol: Rechecking for solution: 0 Report Id: e29ff6e2-875e-4ad1-8679-8c4b9078dc92 Report Status: 268435456 Hashed bucket: d5b39c7d921010ef3e9169f2cf2e0cd7 Cab Guid: 0 Could you please advise
  6. Hello, i started today my old thinkpad after few months of not using it; running Windows 7 SP1 and updated it to latest MS cumulative patch KB4493472 I'm running AE 1.12.1.147 & AM 0.9.18.807 - 1.1.196 beta on Veracrypt 1.23-hotfix2 full disk encrypted boot partition. I noticed during disk intensive operations (e.g. Passmark Performace Test - particularly Disk Mark) the computer hangs. Not whole at once, but first the HDD LED goes off and apps start to hang one by one. It looks like apps which need disk access hang (e.g. web browser) and simple app like calculator continues to work. At the end i need to power off the laptop. In the windows system eventlog there is absolutely no related event saved. The SSD shows no hw errors. If i disable the anti-ransomware the hang situation does not seem to happen and before the months i was using the computer regularly it did not happen as well (with AR enabled). As the AM version is same, maybe it might be related to some recent windows patch I have no Sophos nor Avast nor any other antivirus installed (re known issues with this KB4493472: Microsoft and Sophos have identified an issue on devices with Sophos Endpoint Protection installed and managed by either Sophos Central or Sophos Enterprise Console (SEC) that may cause the system to freeze or hang upon restart after installing this update. ) I do not experience such issues on my other laptop running Windows 10 1803. Anyone with similar problem or some advice how to solve this issue? Maybe this MS patch affects Malwarebytes in a similar way like Sophos? Thanks.
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