I'm having issues with web pages not being displayed with the Web Protection module is enabled. This is happening with two different business I support. One company is larger (500 seats), and the other is smaller (10 seats). The larger company only has 1 that is still having the problem so we created a new policy where web protection is disabled. The smaller company this is happening on at least 8 of the 10 PC's that I can tell. I've disabled Web protection in the default policy for now. What gives? Web Protection was pretty much the main reason we use Malwarebytes. Now I'm starting to look like I don't know what I'm doing because I recommended going with the Cloud version, after switching off of the on-prem Endpoint Security version. I'd like to focus the discussion on the
The smaller company was hit with the January 27th issue of PC lockups, no web traffic, reboots, etc. At that time, they were on the Malwarebytes Premium version, which was installed before I started. We have since switched them to EP/Cloud version so we are now compliant with the Terms of Agreement.
The 'Page cannot be displayed' issue doesn't log anything on the web management console so I'm at a loss to what's actually happening with the traffic? Some pages will come up, but when you click on a site link, it goes to 'page cannot be displayed.' Other pages won't come up at all. Uninstalling Endpoint Protection seems to clear the issue.
On a side note, when I make a change to the policy, how long does it take for the client PC's to see that change? I'm wondering if I'm being too impatient with the changes I have been making?
Thanks, and apologies for the chaotic post. It's getting stressful over here...