5potatoes
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mrt and mrstub.exe killing/crashing computer
5potatoes replied to 5potatoes's topic in Resolved Malware Removal Logs
Well, thanks for the views...might as well close this request as it has been a week+... -
mrt and mrstub.exe killing/crashing computer
5potatoes replied to 5potatoes's topic in Resolved Malware Removal Logs
Sorry, here are the FARBAR scans as attachments. -
Hello all, For about a week now, my computer has been having problems with mrt.exe and mrstub.exe. I did a quick search and found posts staingthat they are very bad and normal, so I decided to post here to make sure. About every 1-2 hours, my Kasperky notification pops up with a message the MRT.exe and/or MRSTUB.exe have been moved to trusted applications. After that, either process will auto start and consume up to 90% of my CPU processing power, according to Task Manager. I did delete the files twice, but they repopulate and start running again. The file location was in my C drive but not under any sub-folder. Also, I am getting messages from my system in the notifications area that "Windows Defender needs to scan your computer now". I have it turned off. One time I did click on Windows Defender to scan, and a pop-up resulted stating that I have to connect to the internet to proceed; becuase of my suspicion, I disconnected from the internet before I hit the scan button. Both MBAM and my Kasperky Total are picking up nothingon scans. Strangley, I have not been able to do a full scan with through Kaspersky for about a month now- a problem I am still working on with Kaspersky. Any help/advice would be appreciated.
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yes, ok to close out. thank you
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It looks like it may have been my Kaspersky all along. I just got an email from them to reinstall Kaspersky because an update was corupted and it will cause system instability. I literally just got the email. Also, I just got a MS notification that Windows10 has just complete pre-installing; I had no idea that was going on. Thank you again for the help!
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ok, I downloaded the program and ran it. Wen I started the computer this morning, it started in the Windows diagnose and repair mode. When I finally got to the desktop a notification that that program was moved to low restricted group. now my internet security will not load at all. thanks for the help.
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as requested!
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ok, I did as suggested. The computer would not restart, i was just hanging on to the Windows retarting page (light blue with the dotted circle thing). I hitthe reset button and it took about 3mins to boot up. Computer is running a little faster, but still seems slow. right after the desktop loaded, a Kaspersky notification popped up that "seclogon" has been moved to low restricted group. Just got another notification that Task scheduler has been move to low restricted too.
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i should have added that starting up the computer took far longer than usual, almost 5 minutes. I have no programs on the task manager/startup options enabled.
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for the most part it helped. I refreshed FF and reinstalled the adons. there are graphics issuse again. streaming works but pics do not show up. also, the computer in general is moving very slowly now.
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Ok, I did as suggested. Everything looked OK in my extension/add-ons. I disabled Java Deployment toolkit and that seems to have done the trick with the graphics issue. I am able to load pages and see graphics, but pages still load very slowly. Also, after I restarted Firefox, several windows pop up in succession. It keeps happening every time I open FF. Now, when I try to search anything, the resulting window is FF homepage.
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yes, it worked perfectly. Also, the hang time for page loading has stopped too.
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Firefox is the only browser I (should) have
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I am not sure about Internet Explorer, I do not use it and I turned the service off long ago. I posted in the past about IE starting up on its own though. I just reinstalled Flash, but the problem persists.
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BTW, I should have mentioned: Since I was able to delete all the Kaspersky files, I have not had a computer crash and my disk space reflects the proper space used/available. I am still having major issues going to site online that require graphics use; Hulu for instance, just loads an all white page and MSN loads with all broken pic icons where pics should be. thanks!
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Ok, your recommendation for the Kaspersky issue worked perfectly; thank you for that! (I am still waiting for their customer service to get back to me from my initial call to them 4 days ago...) Attached are the logs you requested.
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Hi, I ma having problems with the sick computer crashing (WHEA uncorrectable error) when I run the Farbar utility, As soon as I can get a complete scan, I will post he results. It should be soon, the crashes are lessening now.
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nope, I have not altered any default permissions, and there should only be one user account, io8- that's me!
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ok, I had a coputure crash while deleteing the rest of the files- WHEA uncontrollable error. I was able to delete the main file on restart. Here's a screenie of what's left. I am heaingto campus then work, so I will not be able to post the new Farbar results to you for about 6 hrs.
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The main folder will not delete, but I have been ableto delete most of the sub-folders which freed up most of my drive. I was able to delete about 800GB of those subfolders/files.
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ALso, I looked into the massive Program DAta file (it expanded to 825.8GB now). It looks like it is all from my internet security.
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ok, I will get back to you once completed
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I did a bit of sleuthing and downloaded TreeSize free to check where the massive files were hiding and it looks like I have a 822.1GB Program Data file that is hidden. On the properties tab the group.username simply says Creator Owner. I will try to attach a screenine.
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Hello, I was able to create a disk from a clean computer, but when I tried to boot from it the following message occurred: Window Defender Offline This app can't be started. ERROR: unable to detect Windows system drive. This could be due to missing drivers, and encrypted drive, or a corrupt Windows installation. Error Code 0x8004cc01 I deleted several programs to try to frre up space, but as soon as I do, the free space is taken over by whatever has filled my HD. Also, the book marks in my Firefox did reappear, and my Kaspersky internet security keeps shutting off (I am waiting to hear back from them...) with the message "Failed to start anti-banner." Also, I looked at the properties on my C drive under security and there is a new group/username that read "Authorized users." Any suggestions? Thanks again!
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Hello again, So I am on another computer now, so I can safely stay online for a while. The problems I am having are as follows: This morning I woke my computer up and on my desktop was a message reading that my Epic Browser did not close correctly, and gave me an option to restore the session or cancel; I cancelled. I opened the browser, after running CCleaner, and 6 pages popped up in succession with the same message I just wrote about. I opened my Mozilla browser and all of my bookmarks were gone. Also, any page I tried to load, on either browser, only loaded in a list form- there were no graphics at all. I am also unable to update my Kaspersky internet security and it keeps shutting off. I am taking screen shots, but they are not working. After I take the shot and go to "my pictures" and click on the file, an error pops up that the file is empty. I am unable to download anything, when I do, an error pops up that my HD is full; I have 2 250GB drives with little on them. I had to delete some files to download Farbar, but my computer would not give me the option to save it to the desktop, and my Microsoft screening feature is disabled. I am able to do searches in the Epic browser but no pages load. I am not able to use Mozilla, when I type anything and hit enter, the screen just reloads. When I reboot the computer, there is an error message that a program has been terminated in an unusual manner and an error on line 250 (can't take a screenie of it). I am unable to load/run malwarebytes from a thumb drive on the computer. When I do restart the computer and my toolbar loads the programs programs, an icon pops up for a split second then disappears. I think that is it. Thanks in advance for any help. 5p