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Fatdcuk

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Everything posted by Fatdcuk

  1. Hi Rupert24 This is not a false positive detection as Mozilla have blacklisted the extension for privacy violations. https://bugzilla.mozilla.org/show_bug.cgi?id=1478731
  2. Hi gawainuk and welcome to the Malwarebytes support forums Thank you for reporting this and confirmed it is a false positive detection. It will be fixed on the next update cycle today.
  3. Hi swanny2070 and welcome back to the Malwarebytes support forums. This time around the PUP.Optional is no longer a False Positive. On the 27thJuly 2018 Mozilla blacklisted the extension for the following reason -> "Violations of the data collection policies" https://bugzilla.mozilla.org/show_bug.cgi?id=1478731 If Mozilla are blacklisting the extension then it would definitely be considered Potentially Unwanted Program.
  4. Hi JohnParks and welcome to the Malwarebytes support forum. We are detecting this software as PUP.Optional If you disagree with this detection please see our appeal form process linked on the following page --> https://www.malwarebytes.com/pup/
  5. Hi -nicki and welcome to the Malwarebytes support forums. Please can you update Malwarebytes and run a fresh scan ---> we added some definitions ~4hrs ago to fix this particular infection. Thanks in advance
  6. Hi amfouda and welcome to the Malwarebytes support forum. We are detecting this software as PUP.Optional If you disagree with this detection please see our appeal form process linked on the following page --> https://www.malwarebytes.com/pup/
  7. Hi That is correct, the f/p was fixed with the following publication(s) MBAM2 Version: v2018.12.16.05 MBAM3 Version: 1.0.8351
  8. Hi bashbish Yes it is safe to restore that file from quarantine.
  9. Hi I have added this particular file to our F/p prevention server however any new versions may trigger a detection at such time. Thanks again for reporting this.
  10. Hi Chas4 Detection of the portable file should be fixed now. Thanks for reporting this.
  11. Thanks for reporting this amccombs Confirmed the task detection is a false positive and will get fixed on the next update cycle today.
  12. Hi This is not a f/p detection. We are detecting the OpenCandy client dll file which is present within the installer. https://www.virustotal.com/en/file/fcb60c2cb911e3b75bc730df2612896df8f0efe777107b78ea126a52a2f7c1ac/analysis/1541297182/
  13. Hi robby_fr MBAM2 Version: v2018.11.03.09 MBAM3 Version: 1.0.7679 Database just went live , please can you update and confirm the detections have stopped for you ? Thanks in advance.
  14. Hi Tayana Confirmed these are false positive detections and will be fixed on the next update cycle.
  15. Hi VickyTeeHee No as these are confirmed to be false positive detections. They should be fixed with the most recent database update and no longer occur. MBAM2 Version: v2018.11.03.08 MBAM3 Version: 1.0.7677
  16. Thanks for reporting this guys. Confirmed that these are f/p's and will be fixed on the next update cycle shortly. Should be ~15minutes time.
  17. Hi user18954 Please can you attach a copy of the scan log of the detections and zip and attach the detected files. Thanks in advance
  18. Hi eposvox and thanks for reporting this. Confirmed this is a False Positive and it will be fixed on the next update cycle.
  19. Hi and thanks for reporting this. Confirmed this is a F/P and will be fixed on the next update cycle.
  20. Hi Impel Confirmed it was false positive detections and they are safe to restore from your quarantine.
  21. Thanks guys for reporting this and your help on fixing this. Confirmed these are both false positive detections and we have now just pushed an update to fix them. MBAM2 Version: v2018.10.08.03 MBAM3 Version: 1.0.7243 Please can you update to current database and confirm they are no longer detected. Thanks in advance.
  22. Thanks for your help on this guys. Troubleshooting the detection now. Can someone either zip and attach the file that is being detected in a reply or alternatively upload it to the following website then paste a link to the report generated in a reply https://www.virustotal.com/#/home/upload Thanks in advance.
  23. Hi guys Please could you post a Malwarebytes log showing the detection. Thanks in advance.
  24. Hi Please update your database. MBAM2 Version: v2018.06.29.05 MBAM3 Version: 1.0.5685 Has just published and the detection should no longer occur. Thanks again for reporting this.
  25. Thanks guys for reporting this. Confirmed it is a false positive and will be fixed on the next update cycle.
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