Jump to content


Honorary Members
  • Posts

  • Joined

Posts posted by Fatdcuk

  1. Hi

    Sorry for any confusion as your other created topic did not say you had clients that were affected so the standard advice is to create ignore rules for working folders if you are creating new files locally which are triggering detection(s).

    However if any finished project(s) which are being distributed are detected then please submit detected file(s) to us so we can  review and add it to our database of known good apps as well to prevent this in the future.

  2. 7 minutes ago, SteveD said:

    Yes I am positive

    Hi and sorry to intrude in your help session.

    It is quite possible SmartApp is protecting those proxy settings since it contains it own web proxy..

    Are you in a position to uninstall SmartApp to verify this and then reinstall if you still wish to continue to use that software ?

  3. Hi whittlebrother

    This would be the extension that is generating our detections.

    We detect this as Potentially Unwanted Program (PUP) however it may be wanted by some.

    The detections are safe to remove or if you would rather keep the extension and no longer receive any alerts for it then you will need to set an ignore rule for the following folder.

    C:\USERS\FRED\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Extensions\ldoppemlampfgljcabioniofhcclcebn

    How to set an ignore rule in Malwarebytes --> https://support.malwarebytes.com/docs/DOC-1130

Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.