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Fatdcuk

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Posts posted by Fatdcuk


  1. Hi

    Sorry for any confusion as your other created topic did not say you had clients that were affected so the standard advice is to create ignore rules for working folders if you are creating new files locally which are triggering detection(s).

    However if any finished project(s) which are being distributed are detected then please submit detected file(s) to us so we can  review and add it to our database of known good apps as well to prevent this in the future.


  2. 7 minutes ago, SteveD said:

    Yes I am positive

    Hi and sorry to intrude in your help session.

    It is quite possible SmartApp is protecting those proxy settings since it contains it own web proxy..

    Are you in a position to uninstall SmartApp to verify this and then reinstall if you still wish to continue to use that software ?


  3. Hi whittlebrother

    This would be the extension that is generating our detections.
    https://chrome.google.com/webstore/detail/weather-forecast/ldoppemlampfgljcabioniofhcclcebn

    We detect this as Potentially Unwanted Program (PUP) however it may be wanted by some.

    The detections are safe to remove or if you would rather keep the extension and no longer receive any alerts for it then you will need to set an ignore rule for the following folder.

    C:\USERS\FRED\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Extensions\ldoppemlampfgljcabioniofhcclcebn

    How to set an ignore rule in Malwarebytes --> https://support.malwarebytes.com/docs/DOC-1130


  4. 8 hours ago, SloppyMcFloppy said:

    What is the reason that it got flagged as PUP?

     

    Hi ,

    Detection was created for the extension initially as it breached Mozilla privacy criteria and in our opinion that constituted it becoming Potentially Unwanted Program (PUP).

    However they have since modified/updated their extension (21/02/2019) to comply with Mozilla extension privacy rules so we will be removing detection for their current firefox extension.

    However we will remain vigilant and should they relapse then we would relist the offending extension(s) again in the future.

     

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