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Fatdcuk

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  1. Hello Melanie Tan and welcome to the Malwarebytes support forums For all vendor disputed detection please read the following and action should you wish for us to review your software.
  2. Hi and welcome to the Malwarebytes support forums. This is not a f/p detection as the installer is bundling 3rd party software. We are not alone in detecting the Filezilla bundle installer. https://www.virustotal.com/gui/file/2268e0f59b605ff74656c553658e5c17b3e046370f6ca3032764caaacb582934/detection
  3. Hi Sorry for any confusion as your other created topic did not say you had clients that were affected so the standard advice is to create ignore rules for working folders if you are creating new files locally which are triggering detection(s). However if any finished project(s) which are being distributed are detected then please submit detected file(s) to us so we can review and add it to our database of known good apps as well to prevent this in the future.
  4. Hi Did setting exclusion rule(s) for your working folders resolve the false positives alerts ?
  5. Hi and sorry to hear about your false positive issues with our machine learning. Please read the following for a more open explanation of how it works and how to mitigate against potential F/p detection(s) at the bottom of the article.
  6. Hi and sorry to intrude in your help session. It is quite possible SmartApp is protecting those proxy settings since it contains it own web proxy.. Are you in a position to uninstall SmartApp to verify this and then reinstall if you still wish to continue to use that software ?
  7. Hi all The f/p blocks have now been fixed. Please run an update to the most recent database. If however blocks persist then please restart your computer and this should clear any cached data.
  8. Hi The f/p blocks have now been fixed. Please run an update to the most recent database. If however blocks persist then please restart your computer and this should clear any cached data.
  9. Hi all The f/p blocks have now been fixed. Please run an update to the most recent database. If however blocks persist then please restart your computer and this should clear any cached data.
  10. Hi all The f/p blocks have now been fixed. Please run an update to the most recent database. If however blocks persist then please restart your computer and this should clear any cached data.
  11. Hi all The f/p blocks have now been fixed. Please run an update to the most recent database. If however blocks persist then please restart your computer and this should clear any cached data.
  12. Hi all The f/p blocks have now been fixed. Please run an update to the most recent database. If however blocks persist then please restart your computer and this should clear any cached data.
  13. Hi DPintaric and thank you for reporting this. Confirmed this is a false positive and we will get it fixed on the next update cycle today.
  14. Hi and welcome to the Malwarebytes support forums. Please see here -->
  15. Hi Ranjan Please update and run a new scan with Malwarebytes. Allow Malwarebytes to remove what it finds and then please restart your computer.
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