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About Fatdcuk

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  1. Hi Jeff and welcome to the Malwarebytes support forums. Confirmed this is a f/p detection and we will get it fixed on the next update cycle.
  2. HI cariliv and welcome to the MBAM support forum. If you restart your computer first then attempt to restore from quarantine does the message persist ? You will also have to restart the computer again after items have been restored from quarantine. Next run another MBAM scan and when you get to the results page please make sure that all Boost Speed detection lines/boxes are unchecked and then ask MBAM to remove them. This will generate a window asking if you would like to ignore those detections one time or always. Select always and detections of Boost Speed should no longer persist on subsequent MBAM scans.
  3. Hi ConsumerThingy and thanks for reporting this. Confirmed this is a f/p detection and will get fixed shortly.
  4. Hi guys We added Auslogics Disc Defrag recently after we moved our listing criteria recently to be more aggressive on PUP's https://blog.malwarebytes.com/malwarebytes-news/2016/10/malwarebytes-gets-tougher-on-pups/ If however you dont consider the detection to be valid then please at the end of a threatscan uncheck all related detection results and select remove all. This will generate a UI window where you can select add to ignore list and the detections will occur no more.
  5. Hi SSProtect and welcome to the Malwarebytes Suport forums ScanGuard is being detected as PUP. Please see the following for more details.
  6. Hi Dmitry and welcome to the Malwarebytes Support forums This is an intentional listing as PUP. Please see here >>
  7. Hi CliffS and thankyou for reporting this. Confirmed it is a f/p and will get fixed shortly.
  8. Hi mrdodrop, After looking again at this software i can confirm it is a F/p detection(s) and will get fixed on the next update cycle. Thank you for reporting this.
  9. Thanks for reporting this Tork Confirmed it is a f/p detection and will be fixed on the next update.
  10. Hi Simon We are detectiong that file as PUP.Optional.DownloadGuide and this is not a False Positive detection. We do not detect your software (or when it is installed) but we correctly identify the download wrapper as a Potentially Unwanted Program. Quite a few other AV companies agree with this conclusion on this file. https://www.virustotal.com/en/file/f806e3143f710a6a7315dd3a35f38fdb82c477d7f124d2a0aa86516cf328c72c/analysis/ Please see here for further details of our PUP detection policy and if you wish to dispute this classification. https://www.malwarebytes.com/pup/
  11. Hi RAW and welcome to the Malwarebytes support forum. Please can you zip and attach the following file >> C:\Users\Tester\Downloads\radio-fx_CB-DL-Manager.exe As i'm unable to get a detection c/o files pulled from your website. Thanks!
  12. Hi Vinny After re evaluating your software we will be no longer listing Weatherbug as a PUP. The change will happen later today :)
  13. Hi Vinay and welcome to the Malwarebytes support forum Please could you provide the URL for where your new installer is being distributed so we can re-evaluate your application.Thanks!
  14. Hi Tobi_Alafin, Not to worry about uploading your quarantine contents. I have reviewed your MBAM scan logs and cannot find any f/p detection which leaves only one other sceanrio. It is possible that we have failed to fix a part of the hijacker and this has had a colateral effect. Sorry for this happening to you but we will need to run some diagnostic tools to enable us to repair any previously missed fix. Scan with Farbar Recovery Scan ToolPlease download Farbar Recovery Scan Tool and save it to your Desktop. Right-click on icon and select Run as Administrator to start the tool.(XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer. Make sure that Addition option is checked. Press Scan button and wait. The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt. Please copy and paste their content into your next reply. Thanks in advance :)
  15. Hello Ashish Parihar and welcome back to the Malwarebytes support forums Please see our PUP listing criteria here (https://www.malwarebytes.org/pup/ ) with reference to the following criterias. #1 -Registry Cleaners, Optimizers, Defragmenters. On my clean and stable research OS many errors were found and in our opinion most of these system issues are overstated to induce an end user into thinking that your software is needed as their computer has many issues in need of fixing. Apon selecting start repair then your purchase page is opened up in the default system browser so confirms no free trial or part free functionabilty available. Although niether of those are required for any software(or a reason for PUP listing) they both however would display your confidence in your product as a worthwhile purchase and also give the end user a chance to evaluate whether your software offers any value before purchasing. #2 -Malicious bundling Is your application in a bundle where some of the accompanying applications are malicious or already classified as a PUP? In the past 6 months the application has been seen heavily distributed by the InstallCore/Ironside download wrapper where it has accompanied other softwares that we have classified as PUP. For the combination of reasons listed above we will still be listing this sofware as PUP but should the software be modified to reflect our reasons for listing then we will be happy to review once more.