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cvillegal

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Everything posted by cvillegal

  1. It's a $10.04 increase. "As a reminder, your subscription for Malwarebytes Premium will renew in 30 days. Your annual subscription cost is $34.99 and your renewal date is 08-16-22.* Please be advised that your usual $24.95 subscription price has increased for the first time. This reflects our commitment to ensuring you have the most effective protection possible."
  2. Let me apologize if I am putting this topic in the wrong place. I had no idea where to put this. The increase seems steep... in that is over a 40.2% increase in your price. While I understand there haven't been price increases since the beginning it's just a bad time to increase pricing. Is there a discount for those that have been with mbs since the practically the beginning? If money wasn't so tight I wouldn't bat an eye but with grocery prices through the roof and gas outrageous... just wanted to ask. Thanks. Pat
  3. I have a premium malwarebytes subscription in windows. Does adding a mac require separate premium subscription or can I add it to my existing subscription? (I understand that my premium subscription allows me to have 3 devices)
  4. should block penetration testing attacks be turned off? I was checking out the newest update and that feature was turned off so I pressed it on. should it be on? if not I'll turn it back off. thanks for your help.
  5. oh i'm sorry I forgot about this. i got it all straightened out. thank you so much for your help.
  6. ok new bios (newer) and drivers -- so looking better and restarts faster that's for sure. can i message you back tomorrow if i need more help cleaning it up? thanks for the assistance.
  7. when I ran the first test it said there were 9 pup.optional.legacy which it quarantined and removed. i bought it refurbished from dell in 2012 but it's done well by me. i need to find one that has the specs i need since i am a photographer and this was pure hell in trying to process raw photos using adobe cc
  8. thank you... enclosed are the logs 04-22-20-mb-results.txt AdwCleaner[C00].txt FRST.txt Addition.txt
  9. my system is not acting clean - mouse moves against me literally. i signed into a vpn and that helped a bit but of course it's slow. can you help me figure out if there's some kind of problem? i am a premium user with 4.1.0
  10. ok all done. think that did it. also fyi - i am and have been a premium user for some time. thank you so much for your help.
  11. I did delete it, when you were helping me the other night. I deleted it when we were done. I have rebooted the machine a few times since than and it keeps coming back to my sys tray. Why would that be? Ideas?
  12. Ron, Thanks for all your help. One last question. It appears I am unable to remove the farbar recovery tool you required me to download. It does not show in my program files, but I can see it in my tray - so is there a way to remove it (not from the tray but the program itself)?
  13. here are the files you requested mb-check-results.zip FRST.txt Addition.txt
  14. I saw on the forum that others started having this problem since November. This problem started for me today after my malwarebytes update. I don't see any resolutions.
  15. What are the chances that everyone's real time protection stopped all at once. Maybe it's a server issue? I don't know... I am having same problem as everyone else. Got up this morning with real time protection warnings and every attempt to turn it back on has failed.
  16. so it looks like I don't have a keylogger right? if I see anything else I come back?
  17. ok thank you, please find the log Fixlog.txt
  18. I did a search for the word keylogger in registry and came up with several instances. A few were under internet settings/p3p/history and internet settings/zonemap/domains and last week something was in my taskmanager and I was searching for what I found in registry and happened across something else... so maybe it's all nothing but I want to be sure. Thank you in advance. Did you receive the logs?
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